Code 420: SERVO ALARM: n AXIS SYNC TORQUE
Issue Description & Safety Warning
The Fanuc 16i/18i/21i CNC has triggered a critical SERVO ALARM: n AXIS SYNC TORQUE alarm. Immediate attention from a qualified operator or maintenance technician is required to prevent secondary damage to the equipment or spoiled parts during the manufacturing cycle. Always ensure standard safety and LOTO procedures are followed before accessing electrical cabinets.
Official Troubleshooting Steps
During simple synchronous control, the difference between the torque commands for the master and slave axes exceeded the value set in parameter No. 2031.
Source: Fanuc Series 16i/18i/21i-B Operator's Manual, Appendix G Alarm List (B-63864EN/03)
Last reviewed: 2026-07-01 · Verified against the manufacturer’s official documentation.
About Fanuc 16i/18i/21i CNC Alarms
Fanuc controllers include extensive self-diagnostics that flag or halt the machine when a fault is detected. Error code 420 on the 16i/18i/21i CNC identifies one specific fault condition — its documented cause and the official corrective steps are listed above, sourced from Fanuc's service documentation. Always confirm against the manual for your exact machine configuration and follow LOTO procedures before servicing.
Complete Alarm List: 360 Fanuc 16i/18i/21i CNC codes.
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