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Code SV0385: Serial data error (separate)

Issue Description & Safety Warning

The Fanuc Alpha-i Servo Spindle Amplifier has triggered a critical Serial data error (separate) alarm. Immediate attention from a qualified operator or maintenance technician is required to prevent secondary damage to the equipment or spoiled parts during the manufacturing cycle. Always ensure standard safety and LOTO procedures are followed before accessing electrical cabinets.

Official Troubleshooting Steps

Also shown as: SV0385 (15i), SV0385 (30i/31i/32i), SV0385 (0i-D) Action: CAUTION An alarm for which no action number is given is considered to be caused by a detector failure. Replace the detector. (Action) 1: Battery-related alarms Check if a battery is connected. When the power is turned on for the first time after a battery is connected, the zero battery voltage alarm is issued. In such a case, turn off the power, then turn on the power again. If the alarm is still issued, check the battery voltage. If the battery voltage decrease alarm is issued, check the voltage, and replace the battery as required. 2: Alarms that may be issued for noise If an alarm is issued intermittently or after emergency stop cancellation, noise is probably the cause. So, provide noise protection. If the same alarm is still issued after noise protection is provided, replace the detector. 3: Alarm condition detected by the separate detector If the separate detector detects an alarm condition, contact the manufacturer of the detector for information on troubleshooting. (3) Alarms related to serial communication An alarm is determined from the bits of alarms 4 and 8. Alarm 4 Alarm 8 DTE CRC STB DTE CRC STB Alarm description 1 1 1 Serial Pulsecoder communication alarm 1 1 1 Separate serial Pulsecoder communication alarm Serial communication is not performed correctly. Check if the cable is connected correctly and is not broken. If CRC or STB is issued, noise may be the cause. So, provide noise protection. If CRC or STB is always issued after the power is turned on, the Pulsecoder or amplifier control board or the pulse module may be faulty.

Source: Fanuc αi Servo/Spindle Amplifier Maintenance Manual (B-65285EN/04) — Part II Troubleshooting

Last reviewed: 2026-07-01 · Verified against the manufacturer’s official documentation.

About Fanuc Alpha-i Servo Spindle Amplifier Alarms

Fanuc controllers include extensive self-diagnostics that flag or halt the machine when a fault is detected. Error code SV0385 on the Alpha-i Servo Spindle Amplifier identifies one specific fault condition — its documented cause and the official corrective steps are listed above, sourced from Fanuc's service documentation. Always confirm against the manual for your exact machine configuration and follow LOTO procedures before servicing.

Complete Alarm List: 135 Fanuc Alpha-i Servo Spindle Amplifier codes.

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