コード 236-A403: CC%2 Cancelation of the cutout channel test %4

[Cause of error] The PROFINET controller did not complete the process data transfer in time. [Error correction] Inform your service agency. [237-10001] [Cause of error] - In the automatic software test an alarm was released [Error correction] - Inform your service agency [237-10003] %5 [Cause of error] - Control was not properly shut down - Hardware problem [Error correction] - Shut down the control, the switch it off and on. - Inform your service agency [237-10004] [Cause of error] - A drive was still in the feedback loop during the switch-off process - A drive was switched on during the switch-off process [Error correction] - Check the PLC program - Inform your service agency [622] 10/2023 [237-10005] [Cause of error] - Switch-off due to an external emergency stop signal - Error code: 1 = Signal -ES.A (emergency stop input on PL, MB) 2 = Signal -ES.A.HW (emergency stop input of the handwheel) 3 = Signal -ES.B (emergency stop input on PL, MB) 4 = Signal -ES.B.HW (emergency stop input of the handwheel) Further error codes: internal code [Error correction] - Check additional information from alarm message 0x10005. - Check the position of the emergency stop switch. - Inform your service agency. [237-10006] [Cause of error] [Error correction] [237-10007] %6, Cause=%7 [Cause of error] [Error correction] 10/2023 [623] [237-10008] %4 [Cause of error] - The CC controller has detected a syntax error in a transmitted ASCII command. - The faulty command was either sent by the commissioning tool TNCopt, or - the syntax of the compensation file in machine parameter compTorqueRipple is faulty. The results of adjustments through TNCopt are saved in the compensation file. [Error correction] - If TNCopt was used, repeat the affected measurement with TNCopt. - Deactivate syntax monitoring for ASCII commands with MiscCtrlFunctions bit 7 = 1. - Deactivate the compensation file in the parameter compTorqueRipple. - Inform your service agency. [237-10009] %6, %7 [Cause of error] [Error correction] [237-1000A] count=%5 [Cause of error] [Error correction] [237-1000B] [Cause of error] [Error correction] [237-1000C] condition=%7 [Cause of error] [Error correction] [624] 10/2023 [237-1000E] [Cause of error] Error when accessing file Additional info 0: Action 2: Open 4: Write 5: Read 6: Delete 7: Rename 8: Directory 103: Close 250: ASYNC interface was not enabled 251: Waiting for ASYNC acknowledge from MC 252: The MC hasn't sent any hcFILE_IO (acknowledge) 253: The MC hasn't sent any ASYNC telegram 300: Not allowed during an interrupt 301: File header is corrupt Additional info 1, 2: MC error message [Error correction] - Inform your service agency [237-1000F] [237-10010] [Cause of error] There is an error in the ACC parameter file: - This file was created with a wrong version of TNCopt - The file contains invalid parameter data [Error correction] - Use TNCopt to generate a new ACC parameter file - Check the software version. ID=1 Option missing ID=2 Invalid axis entry ID=10 Use is possible only on hardware with limited number of axes ID=300 Missing acceleration feedforward control (MP2600) ID=301 Motor's mass moment of inertia is missing from the motor table ID=302 Constant for torque calculation is missing from the motor table - Inform your service agency 10/2023 [625] [237-10010] [Cause of error] There is an error in the ACC parameter file: - This file was created with a wrong version of TNCopt - The file contains invalid parameter data [Error correction] - Use TNCopt to generate a new ACC parameter file - Check the software version. ID=1 Option missing ID=2 Invalid axis entry ID=10 Use is possible only on hardware with limited number of axes ID=300 Missing acceleration feedforward control (MP2600) ID=301 Motor's mass moment of inertia is missing from the motor table ID=302 Constant for torque calculation is missing from the motor table - Inform your service agency [237-10011] [Cause of error] - Syntax error in displayed file. - Function is not supported in the displayed file with this software version [Error correction] - Check the syntax in the displayed file - Use TNCopt to regenerate the displayed file - Use appropriate machine parameters to deactivate the function - Inform your service agency [237-10013] [Cause of error] - Syntax error in displayed file. - Function is not supported in the displayed file with this software version [Error correction] - The maximum number of nodes was exceeded. - Reduce the number of nodes (NOD) - Use TNCopt to regenerate the displayed file - Use appropriate machine parameters to deactivate the function - Inform your service agency [626] 10/2023 [237-10014] [Cause of error] - Syntax error in displayed file. - Axis coupling not permissible or not possible [Error correction] - Axis coupling (SAX) is not possible because the axis is on another board - Axis coupling (SAX) is not possible because the axis is deselected - Use appropriate machine parameters to deactivate the function - Use TNCopt to regenerate the displayed file - Inform your service agency [237-10015] [Cause of error] - Syntax error in the displayed file - Compensation point (NODE) not defined [Error correction] - Too many compensation points (NODx) in defined in the displayed file - Use TNCopt to regenerate the displayed file - Use appropriate machine parameters to deactivate the function - Inform your service agency [237-10016] [Cause of error] - Syntax error in the displayed file - Maximum number of interpolation blocks has been exceeded [Error correction] - Maximum number of interpolation blocks has been exceeded - Reduce the number of interpolation blocks - Use TNCopt to regenerate the displayed file - Inform your service agency 10/2023 [627] [237-10017] [Cause of error] - The computing performance of the controller unit is not enough for the selected function - Too many axes were configured for the controller unit [Error correction] - Deactivation of the expanded compensations - Check the power of the controller unit used - Inform your service agency [237-10018] [Cause of error] - Syntax error in the displayed file - Compensation points are incorrectly defined [Error correction] - Faulty compensation points (NODx) in the displayed file - Compensation points (NODx) have to be in ascending order - Use TNCopt to regenerate the displayed file - Inform your service agency [237-10019] [Cause of error] - Syntax error in the displayed file - Faulty signal (SIGx) in the displayed line [Error correction] - The signal (SIGx) is not possible because the index is unknown - Use appropriate machine parameters to deactivate the function - Use TNCopt to regenerate the displayed file - Inform your service agency [237-1001A] [Cause of error] Displayed file could not be opened [Error correction] - Use TNCopt to regenerate the displayed file - Edit machine parameters to deactivate the relevant function - Inform your service agency [628] 10/2023 [237-1001B] [Cause of error] [Error correction] [237-1001C] [Cause of error] No help text available [Error correction] [237-1001D] [Cause of error] No help text available [Error correction] [237-1001E] [Cause of error] No help text available [Error correction] [237-1001F] [Cause of error] - Temperature in electrical cabinet is too low Condensation water on supply module [Error correction] - Check the electrical cabinet temperature - Inform your service agency [237-10020] [Cause of error] - The given CC controller unit is defective and must be exchanged. [Error correction] - Exchange the CC controller unit - Inform your service agency 10/2023 [629] [237-10021] [Cause of error] Warning about file access Additional data 2: Opening of file not executed Additional data 1,2: MC error message Additional data[2] = 11: EAGAIN [Error correction] [237-10022] correctly. [Cause of error] - This is an internal software error [Error correction] - Inform your service agency [237-10023] (value = -MB) [Cause of error] - The signal strength of the FO connection (fiber optic cable to the UM converter) has fallen below a defined warning threshold [Error correction] - Check the optical fiber connections: - Is the green LED on? - Is the optical fiber plug fully engaged? - Is the tip of the optical fiber clean? - Ensure the proper bend radius - Exchange the optical fiber [237-10024] (Wert = -MB) [Cause of error] - The signal strength of the fiber optic connection (fiber optic cable to the UM converter) has fallen below a permissible minimum value [Error correction] - Check the fiber optic connection: - Is the green LED on? - Is the optical fiber plug fully engaged? - Is the tip of the optical fiber clean? - Ensure the proper bend radius - Exchange the optical fiber [630] 10/2023 [237-10025] [Cause of error] The FSuC (Functional Safety Microcontroller) on the CC reports an error. For further information, note the following alarm messages (239-xxxx)! [Error correction] [237-10026] %5) [Cause of error] - Excessive DC-link current of the UEC - Machine is overloaded while machining the workpiece [Error correction] - Continue working, but with less power (reduce the feed rate, replace a blunt tool, etc.) - Reduce the power being consumed simultaneously by all drives - Reduce or limit the spindle power - Reduce the spindle acceleration - Ensure that the spindle and axes accelerate at different times - Reduce the cutting depths [237-10027] %5) [Cause of error] - DC-link voltage of the UEC is too high [Error correction] - Check the braking resistor of the UEC and exchange it if necessary - Check the wiring of the braking resistor - Check the line fuses - For operation with an optional RM regenerative module: - Check the regenerative module and exchange it if necessary - Check the wiring of the regenerative module (power grid side and DC link) - Replace the UEC if necessary 10/2023 [631] [237-10028] %5) [Cause of error] - DC-link voltage of the UEC is too low [Error correction] - Check the wiring of the UEC - Check the 3-phase voltage supply of the UEC - Check the line fuses - Monitor for sporadic power failures [237-10029] %4, U-act: %5) [Cause of error] The DC-link voltage is too high despite the use of an RM regenerative module. [Error correction] - For operation with an optional RM regenerative module: - Check the regenerative module and exchange it if necessary - Check the wiring of the regenerative module (power grid side and DC link) - Check the line fuse - For operation without an RM regenerative module: - Deactivate the machine parameter uecRecoveryModule [237-1002A] [Cause of error] - Too many UM inverters are connected to the stated CC controller unit. - For each CC, the maximum number of UM inverters (or motor connections) is limited to the number of axes possible on the CC. [Error correction] - Distribute the UM inverters over other CC controller units or adapt the configuration - Remove UM inverters that aren't being used (or use oneaxis modules instead of two-axis modules) - Inform your service agency [632] 10/2023 [237-1002B] [Cause of error] Correct operation of the CC controller unit is not possible. A fundamental step during hardware identification of the CC revealed an inconsistent/damaged configuration. There are two ways for such a possibility to arise: 1. Problems in the voltage supply to the CC, such as electrical contact problems, electromagnetic interference, or phenomena in the power-up sequence of the power source. 2. A hardware defect within the CC, possibly caused by problems in the voltage supply [Error correction] - Check the voltage supply, especially ribbon cables of the CC and the redundant 5V supply over X74 - Check for bent pins in the X69 box headers - Exchange the affected CC - Inform your service agency [237-1002C] [Cause of error] Possible causes: Electromagnetic noise or faulty electrical contacts: - of the 24V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - No immediate corrective action is necessary, since no error situation has occurred yet - Recommended preventive measures: - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination 10/2023 [633] [237-1002D] [Cause of error] Possible causes: Electromagnetic noise or faulty electrical contacts: - of the 24V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - No immediate corrective action is necessary, since no error situation has occurred yet - Recommended preventive measures: - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination [237-1002E] %4 [Cause of error] Possible causes: Electromagnetic noise or faulty electrical contacts: - of the 24V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - No immediate corrective action is necessary, since no error situation has occurred yet - Recommended preventive measures: - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination [634] 10/2023 [237-1002F] [Cause of error] Possible causes: Electromagnetic noise or faulty electrical contacts: - of the 24V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination - Exchange the UM3 - Exchange the CC3 - Inform your service agency [237-10030] %4 [Cause of error] Possible causes: Electromagnetic noise or faulty electrical contacts: - of the 24V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination - Exchange the UM3 - Exchange the CC3 - Inform your service agency [237-10031] [Cause of error] Internal system error: the interface description was not adhered to in the command given. [Error correction] - Perform a software update if possible - Inform your service agency 10/2023 [635] [237-10032] [Cause of error] Supply module readiness was rescinded even though drives were still being controlled. Possible causes: - The Power Save mode of the UVR was activated (PLC Module 9047) even though drives were still being controlled. - The supply module is in a faulty state [Error correction] - Inform your service agency - Check the PLC program (do not switch the UVR to Power Save mode while drives are still being controlled) - Check the supply module for faults [237-13000] [Cause of error] UM inverter or compact inverter reports errors. For further information, note the following alarm messages (13xxx)! [Error correction] [237-13003] %5) [Cause of error] - Undervoltage monitor or short-circuit monitor of an IGBT has responded in the UM inverter or UEC compact inverter. [Error correction] - Check the current controller adjustment - Check for proper motor connection and short circuit - Check the motor for an interwinding fault - Inform your service agency - Exchange the power module [636] 10/2023 [237-13004] current: J, phase %5) [Cause of error] The fast hardware overcurrent monitoring in the UM inverter or UEC compact inverter has responded - Possible causes: - Current controller parameterized incorrectly - Short-circuit - Defective power module - Excessive current ripple, for example due to an unfavorable combination of motor, inverter, and PWM frequency [Error correction] - Check the current controller adjustment - Check the motor connection for a short circuit - Check the motor for an interwinding fault - If necessary, use a stronger inverter - Increase the PWM frequency - If necessary, replace defective power module - Inform your service agency [237-13005] [Cause of error] - The controller unit supplies no PWM nominal value or an invalid one for the motor, or provides the nominal value too late - Controller configuration (machine parameters) faulty - Internal software error [Error correction] - Check the controller configuration or machine parameters for PWM frequency, encoder inputs/outputs and nominal value outputs - Check the software version - Check the machine for correct shield connections and grounding - Check the motor and power cables for correct shield connections and terminal connections - Inform your service agency 10/2023 [637] [237-13006] (info = %4) [Cause of error] - UM inverter or UEC compact inverter reports errors in communication via an optical fiber (HFL, HEIDENHAIN Fiber Link) with the controller unit - Info provides information about the exact cause of the error for the diagnosis [Error correction] - Check the optical fiber connections (HFL): - Is the green LED on? - Is the optical fiber plug fully engaged? - Is the tip of the optical fiber clean? - Ensure the proper bend radius - Exchange the optical fiber - Check the machine for correct shield connections and grounding - Check the motor and power cables for correct shield connections and terminal connections [237-13008] [Cause of error] - Voltage monitoring on the inverter has responded [Error correction] - Check the voltage supply - Inform your service agency - Exchange the power module [237-13009] [Cause of error] - Power supply unit (UVR or UEC) reports a fault [Error correction] - Check the power supply unit - Inform your service agency [237-1300A] (value: %4°C) [Cause of error] - Heat sink temperature has exceeded a defined warning threshold [Error correction] - Let the UM inverter or UEC compact inverter cool off - Check the fan for function and contamination [638] 10/2023 [237-1300A] [Cause of error] An excessive temperature of the power electronics or the heat sink was detected in the UM inverter or the UEC compact inverter. Possible causes: - Excessive cutting power - Excessive feed rate - Excessive continuous load - Axis moved against an obstacle or limit stop - Holding brake of axis applied during machining - Excessive temperature in the electrical cabinet (cooling failed) - Excessive axis or spindle acceleration - Fan of the UM inverter or UEC compact inverter defective [Error correction] - Inform your service agency - Reduce the cutting power - Reduce the feed rate - Reduce the continuous load - Reduce the axis or spindle acceleration (MP_maxAcceleration under CfgFeedLimits) - Check the holding brake of the axis (function/wiring) - Check the climate control unit in the electrical cabinet - Check the fan of the UM inverter or UEC compact inverter and replace it if necessary [237-1300B] (value: %4°C) [Cause of error] - Heat sink temperature has exceeded the maximum permissible value [Error correction] - Let the UM inverter or UEC compact inverter cool off - Check the fan for function and contamination 10/2023 [639] [237-1300B] [Cause of error] An excessive temperature of the power electronics or the heat sink was detected in the UM inverter or the UEC compact inverter. Possible causes: - Excessive cutting power - Excessive feed rate - Excessive continuous load - Axis moved against an obstacle or limit stop - Holding brake of axis applied during machining - Excessive temperature in the electrical cabinet (cooling failed) - Excessive axis or spindle acceleration - Fan of the UM inverter or UEC compact inverter defective [Error correction] - Inform your service agency - Reduce the cutting power - Reduce the feed rate - Reduce the continuous load - Reduce the axis or spindle acceleration (MP_maxAcceleration under CfgFeedLimits) - Check the holding brake of the axis (function/wiring) - Check the climate control unit in the electrical cabinet - Check the fan of the UM inverter or UEC compact inverter and replace it if necessary [237-1300E] Jeff) [Cause of error] - Software overcurrent monitoring in the UM inverter or UEC compact inverter has responded [Error correction] Check the current controller adjustment. - Check the motor connection for a short circuit - Check the motor for an interwinding fault - Inform your service agency - Exchange the power module [237-1300F] [Cause of error] - An error in the hardware identification key (HIK) was detected in the switch-on test of the UM converter or UEC compact inverter [Error correction] - Inform your service agency - Exchange the power module [640] 10/2023 [237-1300F] %1  [Cause of error] - An inadmissible internal component identifier (FPGA ID) was detected or the component could not be accessed during the switch-on test of the UM or UEC compact inverter [Error correction] - Inform your service agency - Check the software version [237-1300F]  [Cause of error] - During the switch-on test of the UM or UEC compact inverter, it was determined that an analog interface in the inverter is not functioning properly [Error correction] - Restart the control - Inform your service agency [237-1300F] CC%2 %1  [Cause of error] - It was not possible to read the values of the heat sink temperature sensor in the switch-on test of the UM or UEC compact inverter - Sensor or associated interface (I2C) defective [Error correction] - Inform your service agency [237-1300F] defective CC%2 %1  [Cause of error] - The FRAM could not be identified in the switch-on test of the UM converter or UEC compact inverter [Error correction] - Restart the control - Inform your service agency 10/2023 [641] [237-1300F] %1  [Cause of error] - During the switch-on test of the UM or UEC compact inverter, it was determined that the serial interface (SPI) to the FSuC in the inverter is not functioning properly [Error correction] - Restart the control - Inform your service agency [237-1300F]  (info = %5) [Cause of error] - During the switch-on test of the UM or UEC compact inverter, it was determined that the measurement of current in the inverter is faulty - When the drive has been switched off, the permissible maximum offset current has been exceeded in one or more phases: (info is displayed decimally but is to be interpreted as binary) - Bit 0: Phase U - Bit 1: Phase V - Bit 2: Phase W [Error correction] - Inform your service agency [237-1300F] (value=%5°C) [Cause of error] - In the switch-on test of the UM converter or UEC compact inverter, a heat sink temperature outside the permitted range was read out - Heat sink too hot - Sensor or associated interface defective [Error correction] - Let the device cool off - Inform your service agency [642] 10/2023 [237-1300F] [Cause of error] During the switch-on test of the UM inverter or UEC compact inverter, it was determined that the fan for cooling of the electronics in the inverter is not functioning properly. [Error correction] - Check the fan - Exchange the inverter - Inform your service agency [237-1300F]  [Cause of error] During the switch-on test of the UM inverter or the UEC compact inverter, it was determined that an internal lead to the FSuC (Functional Safety Microcontroller) is defective. [Error correction] - Exchange the inverter - Inform your service agency [237-13012] expected:%5) [Cause of error] - UM inverter or UEC compact inverter reports that watchdog on controller unit is no longer being updated [Error correction] - Restart the control - Check the machine for correct shield connections and grounding - Check the motor and power cables for correct shield connections and terminal connections - Inform your service agency [237-13014] [Cause of error] - UM inverter or UEC compact inverter reports faults in the FO connection (fiber optic connection between controller unit and inverter) [Error correction] - Check the optical fiber connection: - Is the green LED on? - Is the optical fiber plug fully engaged? - Is the tip of the optical fiber clean? - Ensure the proper bend radius - Exchange the optical fiber 10/2023 [643] [237-13015] [Cause of error] - The UM inverter or UEC compact inverter reports errors when accessing the I2C bus for reading the heat sink temperature sensor - No temperature sensor is connected or the connection is faulty - Temperature sensor is defective - I2C controller is defective [Error correction] - Restart the control - Inform your service agency [237-13016] [Cause of error] - Invalid UM debug signal selected in the oscilloscope [Error correction] - Select another signal [237-13017] [Cause of error] - The UM inverter or UEC compact inverter reports errors when accessing the I2C bus for reading the heat sink temperature sensor - No temperature sensor is connected or the connection is faulty - Temperature sensor is defective - Improper function of I2C controller [Error correction] - Restart the control - Inform your service agency [237-1301A] (value=-MB) [Cause of error] - The signal strength of the FO connection (fiber optic cable to the UM converter) has fallen below a defined warning threshold [Error correction] - Check the optical fiber connections: - Is the green LED on? - Is the optical fiber plug fully engaged? - Is the tip of the optical fiber clean? - Ensure the proper bend radius - Exchange the optical fiber [644] 10/2023 [237-1301B] (value=-MB) [Cause of error] - The signal strength of the fiber optic connection (fiber optic cable to the UM converter) has fallen below a permissible minimum value [Error correction] - Check the fiber optic connection: - Is the green LED on? - Is the optical fiber plug fully engaged? - Is the tip of the optical fiber clean? - Ensure the proper bend radius - Exchange the optical fiber [237-1301C] [Cause of error] The HFL communication component of the inverter reports an error Possible causes: - Electromagnetic disturbances - Hardware defective - Optical fibers (HFL) not connected correctly - Insufficient bend radius of the optical fibers (HFL) [Error correction] - Create a service file (error code gives information about the exact cause of the error for the diagnosis at HEIDENHAIN) - Inform your service agency - If required, exchange the hardware - Use TNCdiag to check the damping of the fiber-optic connections (HFL). If the damping is too high: - Check the optical fiber connections - Comply with the guidelines in the Technical Manual regarding the cable routing - Check the machine for correct shield connections and grounding - Check the motor and power cables for correct shield connections and terminal connections 10/2023 [645] [237-1301D] error code=%4 [Cause of error] The communication component for the optical fiber connection (HFL) to the inverters reports an error Possible causes: - Hardware defective - Electromagnetic disturbances - Optical fibers (HFL) not connected correctly - Insufficient bend radius of the optical fibers (HFL) [Error correction] - Create a service file (error code gives information about the exact cause of the error for the diagnosis at HEIDENHAIN) - Inform your service agency - If required, exchange the hardware - Use TNCdiag to check the damping of the fiber-optic connections (HFL). If the damping is too high: - Check the optical fiber connections - Comply with the guidelines in the Technical Manual regarding the cable routing - Check the machine for correct shield connections and grounding - Check the motor and power cables for correct shield connections and terminal connections [237-1301E] error code=%4 [Cause of error] The communication component for the optical fiber connection (HFL) to the inverters reports an error Possible causes: - Hardware defective - Electromagnetic disturbances - Optical fibers (HFL) not connected correctly - Insufficient bend radius of the optical fibers [Error correction] - Create a service file (error code gives information about the exact cause of the error for the diagnosis at HEIDENHAIN) - Inform your service agency - If required, exchange the hardware - Use TNCdiag to check the damping of the fiber-optic connections (HFL). If the damping is too high: - Check the optical fiber connections - Comply with the guidelines in the Technical Manual regarding the cable routing - Check the machine for correct shield connections and grounding - Check the motor and power cables for correct shield connections and terminal connections [646] 10/2023 [237-1301F] [Cause of error] - Since a UM converter or UEC compact inverter is not ready, it is not possible to switch on the drive - Reason for lack of inverter readiness: (information is shown decimally. Please interpret as binary) - Bit 0: "STO.A.P.x" - Bit 1: "STO.B.H.P.x" - Bit 2: "STO.B.L.P.x" - Bit 3: Signal for PWM release not set - Bit 4: Error in switch-on test - Bit 5: Drive motor is not (fully) configured [Error correction] - Inform your service agency - Exchange the power module if necessary [237-13020] [Cause of error] - UM inverter or UEC compact inverter was switched off during operation - Reason for lack of inverter readiness: (information is shown decimally. Please interpret as binary) - Bit 0: "STO.A.P.x" - Bit 1: "STO.B.H.P.x" - Bit 2: "STO.B.L.P.x" - Bit 3: Signal for PWM release not set - Bit 4: Error in switch-on test [Error correction] - Check the entry in MP_delayTimeSTOatSS1 and increase the value if necessary (the parameterized time here must be greater than the value in MP_vCtrlSwitchOffDelay) - Inform your service agency - Exchange the power module if necessary [237-13021] [Cause of error] - Software from CC controller unit, UM inverter or UEC compact inverter have not been compiled with the same include file. [Error correction] - Check the software version and update it if necessary - Inform your service agency 10/2023 [647] [237-13025] [Cause of error] - Internal software error on the UM inverter or UEC compact inverter [Error correction] - Inform your service agency - Check the software version [237-13026] [Cause of error] - Internal software error on the UM inverter or UEC compact inverter [Error correction] - Inform your service agency - Check the software version [237-13027] [Cause of error] [Error correction] [237-13028] [Cause of error] [Error correction] [237-13029] values %1 [Cause of error] The temperature sensor on the heat sink of the UM inverter or UEC compact inverter provides invalid measured values: - No temperature sensor is connected or the connection is missing - Temperature sensor is defective [Error correction] - Restart the control - Inform your service agency [648] 10/2023 [237-1302A] [Cause of error] Isolation problem (e.g. defective motor, contamination within the inverter, humidity) [Error correction] - Replace the motor of the affected axes or check for a ground fault - Replace the power cable of the affected axes or check for a ground fault - Replace the inverter of the affected axes or check for a ground fault - Inform your service agency [237-1302C] [Cause of error] The inverter has a software version that has not been released yet, and has no valid checksum - This software has neither been tested nor released [Error correction] - After acknowledging the error message you can use this software for test purposes - Check the software version - Create service files - Contact your service agency [237-1302D] values %1 [Cause of error] The temperature sensor on the heat sink of the UM inverter or UEC compact inverter provides invalid measured values: - No temperature sensor is connected or the connection is missing - Temperature sensor is defective [Error correction] - Restart the control - Inform your service agency [237-1302E] [Cause of error] - The time monitor of the inverter software is reporting an exceedance - Internal software error [Error correction] - Inform your service agency 10/2023 [649] [237-1302F] [Cause of error] - The time monitor of the inverter software is reporting an exceedance - Internal software error [Error correction] - Inform your service agency [237-13032] [Cause of error] Umrichter mit Bremsschaltung ohne internen Pullup-Widerstand werden ab 27.05.2019 nicht mehr unterstützt [Error correction] Hardware umbauen oder tauschen (Bei Fragen an Georg Zehentner (Tel. 1845) wenden) [237-13033] [Cause of error] The FSuC (Functional Safety Microcontroller) on the inverter reports an error. For further information, note the following alarm messages (239-xxxx)! [Error correction] [237-13034] %1 (Ser-Nr.: %4) [Cause of error] Umrichter ohne HIK-Parameter für das thermische Modell werden bald nicht mehr unterstützt [Error correction] HIK umprogrammieren lassen [237-13035] %4°C) [Cause of error] The calculated barrier layer temperature has exceeded a defined warning threshold. [Error correction] - Reduce the profile load - Let the UM inverter or UEC compact inverter cool off - Check the fan for function and contamination [650] 10/2023 [237-13035] [Cause of error] An excessive temperature of the power electronics or the heat sink was detected in the UM inverter or the UEC compact inverter. Possible causes: - Excessive cutting power - Excessive feed rate - Excessive continuous load - Axis moved against an obstacle or limit stop - Holding brake of axis applied during machining - Excessive temperature in the electrical cabinet (cooling failed) - Excessive axis or spindle acceleration - Fan of the UM inverter or UEC compact inverter defective [Error correction] - Inform your service agency - Reduce the cutting power - Reduce the feed rate - Reduce the continuous load - Reduce the axis or spindle acceleration (MP_maxAcceleration under CfgFeedLimits) - Check the holding brake of the axis (function/wiring) - Check the climate control unit in the electrical cabinet - Check the fan of the UM inverter or UEC compact inverter and replace it if necessary [237-13036] %4°C) [Cause of error] The calculated barrier layer temperature has exceeded the maximum permissible value. [Error correction] - Reduce the profile load - Let the UM inverter or UEC compact inverter cool off - Check the fan for function and contamination 10/2023 [651] [237-13036] [Cause of error] An excessive temperature of the power electronics or the heat sink was detected in the UM inverter or the UEC compact inverter. Possible causes: - Excessive cutting power - Excessive feed rate - Excessive continuous load - Axis moved against an obstacle or limit stop - Holding brake of axis applied during machining - Excessive temperature in the electrical cabinet (cooling failed) - Excessive axis or spindle acceleration - Fan of the UM inverter or UEC compact inverter defective [Error correction] - Inform your service agency - Reduce the cutting power - Reduce the feed rate - Reduce the continuous load - Reduce the axis or spindle acceleration (MP_maxAcceleration under CfgFeedLimits) - Check the holding brake of the axis (function/wiring) - Check the climate control unit in the electrical cabinet - Check the fan of the UM inverter or UEC compact inverter and replace it if necessary [237-13037] [Cause of error] [Error correction] [237-13038] [Cause of error] Internal software error: There was an attempt to access an impermissible memory area [Error correction] - Please generate a service file soon, reboot the control, and then generate another service file - Transmit both service files to the Service department for further inspections by HEIDENHAIN [652] 10/2023 [237-13039] [Cause of error] Internal software error: There was an attempt to access an impermissible memory area [Error correction] - Please generate a service file soon, reboot the control, and then generate another service file - Transmit both service files to the Service department for further inspections by HEIDENHAIN [237-1303A] processing [Cause of error] Internal software error: There was an attempt to access an impermissible memory area [Error correction] - Please generate a service file soon, reboot the control, and then generate another service file - Transmit both service files to the Service department for further inspections by HEIDENHAIN [237-1303B] processing [Cause of error] Internal software error: There was an attempt to access an impermissible memory area [Error correction] - Please generate a service file soon, reboot the control, and then generate another service file - Transmit both service files to the Service department for further inspections by HEIDENHAIN [237-1303C] [Cause of error] The speed of the fan for cooling of the electronics in the inverter has fallen below the monitoring threshold. [Error correction] - Check the fan - Exchange the inverter - Inform your service agency 10/2023 [653] [237-1303D] %4) [Cause of error] - The inverter detected a short circuit in the motor brake. - Info provides information about the exact cause of the error: Info = 1: Short circuit between BR+ and BRInfo = 2: Short circuit between BR+ and housing [Error correction] Warning: Hanging axes cannot be supported under certain circumstances. The axis can drop. Do not enter the area of danger under the axis! - Move the axis to a safe position before power-off - Inform your service agency - Check controls for motor brakes - Exchange motor [237-1303F] [Cause of error] The interface versions of internal components (SOC and FSuC) on the inverter do not match. [Error correction] - Check the software version and run an update if necessary - Inform your service agency [237-13040] [Cause of error] Too many telegrams in sequence were lost during transmission of the nominal voltage values from the CC to the UM. Electromagnetic noise or faulty electrical contacts: - of the 24V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination - Exchange the UM3 - Exchange the CC3 - Inform your service agency [654] 10/2023 [237-13041] monitoring period %1 [Cause of error] Too many telegrams were lost during transmission of the nominal voltage values from the CC to the UM during the monitoring period. Electromagnetic noise or faulty electrical contacts: - of the 24V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination - Exchange the UM3 - Exchange the CC3 - Inform your service agency [237-13042] [Cause of error] The frequency of faulty telegrams during transmission of the nominal voltage values from the CC to the UM is above the limit value. Electromagnetic noise or faulty electrical contacts: - of the 24V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination - Exchange the UM3 - Exchange the CC3 - Inform your service agency 10/2023 [655] [237-13043] period %1 [Cause of error] There are peculiar telegrams during transmission of the nominal voltage values from the CC to the UM. Electromagnetic noise or faulty electrical contacts: - of the 24V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination - Exchange the UM3 - Exchange the CC3 - Inform your service agency [237-13044] ing period %1 [Cause of error] There are peculiar telegrams during transmission of the nominal voltage values from the CC to the UM. Electromagnetic noise or faulty electrical contacts: - of the 24V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination - Exchange the UM3 - Exchange the CC3 - Inform your service agency [656] 10/2023 [237-13045] [Cause of error] An excessive temperature of the power electronics or the heat sink was detected in the UM inverter or the UEC compact inverter. Possible causes: - Excessive cutting power - Excessive feed rate - Excessive continuous load - Axis moved against an obstacle or limit stop - Holding brake of axis applied during machining - Excessive temperature in the electrical cabinet (cooling failed) - Excessive axis or spindle acceleration - Fan of the UM inverter or UEC compact inverter defective [Error correction] - Inform your service agency - Reduce the cutting power - Reduce the feed rate - Reduce the continuous load - Reduce the axis or spindle acceleration (MP_maxAcceleration under CfgFeedLimits) - Check the holding brake of the axis (function/wiring) - Check the climate control unit in the electrical cabinet - Check the fan of the UM inverter or UEC compact inverter and replace it if necessary 10/2023 [657] [237-13046] [Cause of error] An excessive temperature of the power electronics or the heat sink was detected in the UM inverter or the UEC compact inverter. Possible causes: - Excessive cutting power - Excessive feed rate - Excessive continuous load - Axis moved against an obstacle or limit stop - Holding brake of axis applied during machining - Excessive temperature in the electrical cabinet (cooling failed) - Excessive axis or spindle acceleration - Fan of the UM inverter or UEC compact inverter defective [Error correction] - Inform your service agency - Reduce the cutting power - Reduce the feed rate - Reduce the continuous load - Reduce the axis or spindle acceleration (MP_maxAcceleration under CfgFeedLimits) - Check the holding brake of the axis (function/wiring) - Check the climate control unit in the electrical cabinet - Check the fan of the UM inverter or UEC compact inverter and replace it if necessary [237-13047] [Cause of error] [Error correction] [658] 10/2023 [237-13048] range %1 [Cause of error] The synchronization pulse for an internal sequencer in the inverter was (too often) outside of the specified tolerance range. Electromagnetic noise or faulty electrical contacts: - of the 24 V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination - Exchange the UM3 - Exchange the CC3 - Inform your service agency [237-13049] [Cause of error] Possible causes: Electromagnetic noise or faulty electrical contacts: - of the 24V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - No immediate corrective action is necessary, since no error situation has occurred yet - Recommended preventive measures: - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination 10/2023 [659] [237-1304A] %4 [Cause of error] Possible causes: Electromagnetic noise or faulty electrical contacts: - of the 24V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - No immediate corrective action is necessary, since no error situation has occurred yet - Recommended preventive measures: - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination [237-1304B] code: %4 [Cause of error] Possible causes: Electromagnetic noise or faulty electrical contacts: - of the 24V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - No immediate corrective action is necessary, since no error situation has occurred yet - Recommended preventive measures: - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination [660] 10/2023 [237-1304C] %4 [Cause of error] Possible causes: Electromagnetic noise or faulty electrical contacts: - of the 24V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination - Exchange the UM3 - Exchange the CC3 - Inform your service agency [237-1304D] code: %4 [Cause of error] Possible causes: Electromagnetic noise or faulty electrical contacts: - of the 24V supply voltage - of the DC-link voltage - in the motor cabling - in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - Check the machine for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing and clamping, and also for contamination - Exchange the UM3 - Exchange the CC3 - Inform your service agency 10/2023 [661] [237-1304E] [Cause of error] - Short-circuit braking is activated because the parameter CfgPowerStage/delayTimeSTOatSS0 is greater than 0 - However, short-circuit braking is not permitted for: - Asynchronous motor (info: 1) - Sine-wave drive UMS (info: 2) - If more than one cause is given, then info > 2 [Error correction] - Short-circuit braking must be deactivated explicitly: - Set CfgPowerStage-delayTimeSTOAtSS0 to 0 [237-1304F] CPU0 CC%2 %1 [Cause of error] An internal buffer in the UM inverter or UEC compact inverter for buffering messages to the CC controller unit overflowed. [Error correction] Inform your service agency [237-13050] CPU1 CC%2 %1 [Cause of error] An internal buffer in the UM inverter or UEC compact inverter for buffering messages to the CC controller unit overflowed. [Error correction] Inform your service agency [237-13051] [Cause of error] The UM inverter or UEC compact inverter being used is not supported by this version of the NC software. More diagnostic information: A model bit that is not supported is set in the HIK (Hardware Identification Key) of the inverter. [Error correction] - Update the software - Exchange the inverter - Inform your service agency [662] 10/2023 [237-13052] [Cause of error] The UM inverter or UEC compact inverter being used is not supported by this version of the NC software. More diagnostic information: The plausibility check of the HIK (Hardware Identification Key) in the inverter failed because of an impermissible combination of model bit and version bit. [Error correction] - Exchange the inverter - Inform your service agency [237-13053] [Cause of error] The UM inverter or UEC compact inverter being used cannot be operated. More diagnostic information: A block that is required was not programmed in the HIK (Hardware Identification Key) of the inverter. [Error correction] - Exchange the inverter - Inform your service agency [237-13054] [Cause of error] The UM inverter or UEC compact inverter being used cannot be operated. More diagnostic information: A block in the HIK (Hardware Identification Key) of the inverter is missing a required entry. [Error correction] - Exchange the inverter - Inform your service agency [237-13055] [Cause of error] The UM inverter or UEC compact inverter being used is not supported by this version of the NC software. More diagnostic information: The check of the HIK (Hardware Identification Key) in the inverter failed. The value of one or more entries is not plausible. [Error correction] - Exchange the inverter - Inform your service agency 10/2023 [663] [237-13056] [Cause of error] - Durch den Umrichter wurde ein Leitungsbruch in der Motorbremse detektiert. [Error correction] Warnung: Hängende Achsen werden unter Umständen nicht gehalten. Die Achse kann herunterfallen. Gefahrenbereich unter der Achse nicht betreten! - Achse vor dem Ausschalten in eine sichere Position fahren - Kundendienst benachrichtigen - Motorbremsansteuerung überprüfen - Bremse prüfen und gegebenenfalls tauschen [237-137FF] [Cause of error] - Internal error in the UM inverter or UEC compact inverter [Error correction] - Inform your service agency [237-13800] %4,act.:%5) [Cause of error] - Checksum (CRC) in cyclic communication with SKERN-CC is faulty. [Error correction] - Inform your service agency [237-13801] nom.:%4 act.:%5 [Cause of error] - Telegram counter in cyclic communication with SKERN-CC is faulty. [Error correction] - Inform your service agency [237-13802] nom.:%4 act.:%5 [Cause of error] - UM.driveID contains errors in cyclic communication with SKERN-CC [Error correction] - Inform your service agency [664] 10/2023 [237-13803] nication %1 [Cause of error] - Error during deactivation of the FS communication with the UM or UEC - The signals STO.B and SBC.B were not set during the deactivation of the axis. [Error correction] - Drives must be turned off before deactivating an axis. - Check the (S)PLC program, and adapt it if necessary. [237-13804] failed %1 [Cause of error] - Received parameters do not match the topology of the setup - Configuration of the machine parameters MP_hsciCcIndex, MP_inverterInterface, or MP_motorConnector is incorrect [Error correction] - Check the configuration of MP_hsciCcIndex, MP_inverterInterface, and MP_motorConnector, and adapt if necessary - Inform your service agency [237-13805] [Cause of error] - UM parameters were corrupted and do not match the calculated checksum (UM.DRIVE-ID) [Error correction] - Reboot of the control - Inform your service agency [237-13806] are unequal %1 [Cause of error] - Calculated checksums (UM-DRIVE.ID) for UM parameters between UM(FS.A) and UM(FS.B) are different [Error correction] - Inform your service agency 10/2023 [665] [237-13807] UM (FS.A) %1 [Cause of error] - Faulty data transfer between UM(FS.A) and UM(FS.B). - The received data were corrupted on the bus line or recognized as invalid by the UM(FS.A). [Error correction] - Inform your service agency - If necessary, replace the inverter [237-13808] possible %1 [Cause of error] - Safety-relevant parameters of the inverter were changed (delayTimeSTOatSS0/SS1, delayTimeSBCatSS0/SS1 or driveOffGroup) [Error correction] - Restart the control in order to apply the new parameters [237-13809] 3:%6 4:%7 5:%8 [Cause of error] - The conditions for the switch-on readiness of the UM are not given: -- Info1 = 1: No valid configuration received for this axis -- Info2 = 1: SS0 stop reaction active for this axis -- Info3 = 1: Self-test for this axis has not yet run without error -- Info4 = 1: STEST.PERMIT set as release for the UM selftest -- Info5 = 1: Restart prevented due to the previous SS0 and SS1F [Error correction] [237-1380A] (nom.:%4,act.:%5) [Cause of error] - Checksum (CRC) in cyclic communication with PAE is faulty. [Error correction] - Inform your service agency [666] 10/2023 [237-1380B] nom.:%4 act.:%5 [Cause of error] - Telegram counter in cyclic communication with PAE is faulty. [Error correction] - Inform your service agency [237-1380C] state [Cause of error] - The axis is to be deactivated, but the axis is not in a safe state - STO and SBC are still enabled [Error correction] - Put the axis in a safe state before deactivating it [237-13820] %2 %1 [Cause of error] - The internal voltage monitor found that the 3.3 V voltage of the FS.A is too high [Error correction] Restart the control; if the error occurs again, then: - Check the X76 jumper plugs - Replace device - Inform your service agency [237-13821] %2 %1 [Cause of error] - The internal voltage monitor detected that the 3.3 V voltage of the FS.A is too low [Error correction] Restart the control; if the error occurs again, then: - Check the X76 jumper plugs - Replace device - Inform your service agency 10/2023 [667] [237-13822] [Cause of error] - The internal voltage monitor detected that the 5 V voltage is too high [Error correction] Restart the control; if the error occurs again, then: - Check the X76 jumper plugs - Replace device - Inform you service agency [237-13823] [Cause of error] - The internal voltage monitor found that the 5 V voltage is too low [Error correction] Restart the control; if the error occurs again, then: - Check the X76 jumper plugs - Replace device - Inform your service agency [237-13824] [Cause of error] - UM inverter or UEC compact inverter reports that watchdog of the A-channel (FSuC) is no longer being updated [Error correction] - Restart the control - Inform your service agency [237-13825] %2 %1 (%4°C) [Cause of error] - Processor temperature has exceeded a defined warning threshold [Error correction] - Let the UM inverter or UEC compact inverter cool off - Check the fan for function and contamination [668] 10/2023 [237-13826] %1 (%4°C) [Cause of error] - Processor temperature has exceeded the maximum permissible value [Error correction] - Let the UM inverter or UEC compact inverter cool off - Check the fan for function and contamination [237-13827] Info0: %4 [Cause of error] - Error during FS self-test. Info 0: 0 = Emergency stop during the self-test 1 = Test-initialization 2 = Test of the brake control, part 1 3 = Test of the brake control, part 2 4 = Test of the brake control, part 3 5 = Test of the STO cut-out signal, part 1 6 = Test of the STO cutout signal, part 2 7 = Test of the STO cutout signal, part 3 8 = Test of the PWM pulse inhibitor, positive test 9 = Test of the PWM pulse inhibitor, low-side negative test 10 = Test of the PWM pulse inhibitor, high-side negative test 11 = Test of the watchdog, channel A 12 = Test of the watchdog, channel B 13 = Test of the voltage monitor, channel B lower limit 14 = Test of the voltage monitor, channel B upper limit 15 = Test of the voltage monitor, channel A 16 = Test of temperature value measurement, channel B 17 = Test of the SS0 stop request 18 = Test of the SS1 stop request 19 = Test of the timers, channel A timer 1 20 = Test of the timers, channel A timer 2 21 = Test of the timers, channel B 22 = Not all required tests have been performed [Error correction] - When Info 0 = 0: If necessary, unlock emergency stop, and restart the control. - When Info 0 = 2-4: Error of the brake control. Inspect the wiring of the holding brakes. - When Info 0 = 5-21: Inform your service agency. If required, exchange the hardware. - When Info 0 = 1/22: Inform your service agency. 10/2023 [669] [237-13828] [Cause of error] -SS1F request (REQ.SS1F signal) from UM(FS.A) active. [Error correction] Note further pending error messages. [237-13830] [Cause of error] [Error correction] [237-13831] [Cause of error] [Error correction] [237-13832] Info0:%4 [Cause of error] The condition for starting the self-test of the PAE module is not given on the B channel side: At the time of the self-test, the drive must be set to STO and SBC. Info 0 describes the cause bit-encoded - Bit 0: STO.B.H not active - Bit 1: STO.B.L not active - Bit 2: SBC.B not active [Error correction] - Stop the drive before the start of the self-test (STO and SBC must be active) - Inform your service agency [670] 10/2023 [237-13833] Info0:%4 [Cause of error] The condition for starting the self-test of the UM is not given At the time of the self-test, the drive must be set to STO and SBC. Further conditions must also be met. Info 0 describes the cause bit-encoded - Bit 0: STEST.Permit missing - Bit 1: STO.A not active - Bit 2: STO.B.H not active - Bit 3: STO.B.L not active - Bit 4: SBC.A not active - Bit 5: SBC.B not active - Bit 6: SEU error occurred - Bit 7: STEST.OK of PAE missing [Error correction] - Stop the drive before the start of the self-test (STO and SBC must be active) - Check the (S)PLC program, and adapt it if necessary - Inform your service agency [237-13834] [Cause of error] The PAE-H PL module reports an internal error (switch-off due to -REQ.SS1F) Possible causes: - Maximum temperature exceeded - Supply voltage not correct - PAE module not connected correctly - Internal PAE error [Error correction] - Check the expanded information in the bus diagnostics - Stay within the temperature range - Check the power supply - Exchange the PAE-H module - Inform your service agency [237-13835] %2 %1 (%4°C) [Cause of error] The processor temperature has fallen below a defined warning threshold. The ambient temperature in the electrical cabinet must be greater than +1°C. [Error correction] - Check the temperature conditions in the electrical cabinet - Exchange the hardware - Inform your service agency 10/2023 [671] [237-13836] %1 (%4°C) [Cause of error] The processor temperature has fallen below the permissible minimum value. The ambient temperature in the electrical cabinet must be greater than 0°C. [Error correction] - Check the temperature conditions in the electrical cabinet - If present: Check the climate control unit - Exchange the hardware - Inform you service agency [237-13837] %4 [Cause of error] The test of the brake control detected a fault. Refer to Info0 for the possible cause. Info 0: 1 = Brake configured but not detected 2 = Short-circuit of the high-side or of the brake with 24V 3 = Short-circuit of the low-side or of the brake with 0V 4 = Short-circuit of the high-side with 24V and short-circuit of the low-side with 0V 5 = Supply voltage too low (< 23.75 V) [Error correction] - Check the supply voltage (23.75 V to 26.25 V) - Check the wiring of the brake - Inform your service agency [237-13838] [Cause of error] - A previous SS0 or SS1F reaction of the inverter is preventing the drive from being switched on. [Error correction] - Restart the control. [672] 10/2023 [237-13839] %1 [Cause of error] An unreleased test software is installed on the inverter: - This software has neither been tested nor officially released - No checksum will be calculated for this software This software is intended solely for testing purposes! [Error correction] This software or firmware must be replaced by a software or firmware that has been officially released: - Create service files - Inform your service agency [237-1383A] [Cause of error] - A checksum error was detected in the program code of the inverter. - Inverter defective. [Error correction] - Inform your service agency - If required, exchange the hardware [237-1383B] [Cause of error] [Error correction] [237-13890] nom: %5) [Cause of error] - SKERN-CC and UM (FS.B) software have not been compiled with the same Include file. [Error correction] - Check the NC software version, and reinstall it if necessary - Inform your service agency [237-13891] permitted %1 [Cause of error] The start of the UM self-test via PLC Module 9144 in mode 2 is not supported for axis %1. The function is supported only with internal functional safety (FS). [Error correction] 10/2023 [673] [237-13F00] [Cause of error] Deactivation of a safe axis is not supported by the functional safety (SKERN-CC). [Error correction] Restart the control without deactivating the safe axis [237-13F01] [Cause of error] Error injection was demanded for a release software. This is not permissible! [Error correction] - Use autotest software! - Inform your service agency [237-14002] [Cause of error] [Error correction] [237-14800] [Cause of error] [Error correction] [237-14840] [Cause of error] [Error correction] [237-14850] [Cause of error] [Error correction] [237-14860] suppressed %1 [Cause of error] [Error correction] [674] 10/2023 [237-14970] just" [Cause of error] [Error correction] [237-149A0] [Cause of error] [Error correction] [237-17FFC] [Cause of error] This function is no longer supported by this software version. [Error correction] Inform your service agency [237-17FFD] master axis [Cause of error] The parameters MP_ctrlPerformance and MP_ampPwmFreq are parameterized differently for the master and slave. [Error correction] - Check the entries in MP_ctrlPerformance and MP_ampPwmFreq, and set them to the same values for master and slave. - Inform your service agency. [237-17FFE] [Cause of error] - Note further messages. [Error correction] - Repeat the measurement. [237-17FFF] [Cause of error] Limit of provided current or voltage reached during the measurement. [Error correction] - Reduce the amplitude of the excitation signal 10/2023 [675] [237-18000] [Cause of error] - The memory requirements for the requested measurement are too high. [Error correction] - Reduce the recording time. - Reduce the recording rate. [237-18001] [Cause of error] - In the automatic software test an alarm was released [Error correction] - Inform your service agency [237-18003] [Cause of error] - The kv factors in a cmp file and parameter file are different [Error correction] - Change the kv factor (kvfactor) in the machine parameter file to the value from the cmp file (compTorqueRipple) - Inform your service agency. [237-18004] [Cause of error] - The ki factors in a cmp file and machine parameter file are different [Error correction] - Change the ki factor (vCtrlIntGain) in the parameter file to the value from the cmp file (compTorqueRipple) - Inform your service agency. [237-18006] [Cause of error] - The DC-link voltage of a DRIVE-CLiQ ALM power supply as defined in the machine parameter "ampBusVoltage" is smaller than the rectified line voltage. [Error correction] - Check the entry in machine parameter "ampBusVoltage." - Inform your service agency. [676] 10/2023 [237-18007] [Cause of error] - During the initialization of the EnDat motor encoder for the given axis, a parameter value was detected that is not supported. - The code of the error message describes the cause: 100: EnDat 2.1 Parameters of the encoder manufacturer, word 20/21: "Measuring step or measuring steps per revolution" = 0 is not supported by the controller software if it is needed to calculate the commutation of a motor. 101: EnDat 2.1 Parameters of the encoder manufacturer, word 17: "Number of distinguishable revolutions" is supported only up to 65534. 102: EnDat 2.1 Parameters of the encoder manufacturer, word 13: CC424 "Number of clock pulses to transmit the position value (transmission format)" is supported up to 32. 200: EnDat 2.2 Parameters of the encoder manufacturer, word 4: "Scaling factor for temperature" unknown. [Error correction] - Exchange the encoder - Inform your service agency [237-18008] [Cause of error] - During the initialization of the EnDat position encoder for the given axis, a parameter value was detected that is not supported. - The code of the error message describes the cause: 101: EnDat 2.1 Parameters of the encoder manufacturer, word 17: "Number of distinguishable revolutions" is supported only up to 65534. 200: EnDat 2.2 Parameters of the encoder manufacturer, word 4: "Scaling factor for temperature" unknown. [Error correction] - Exchange the encoder - Inform your service agency. 10/2023 [677] [237-18009] [Cause of error] - An error occurred with the EnDat motor encoder - The error code describes the cause: - 101 and 102: The encoder generated an internal error message. A further alarm 0x1800F describes the exact cause. - 103, 104 and 105: An error occurred in communication. Possible causes: - Defective encoder line - Encoder line is not suitable for digital EnDat communication at high clock frequency - Disturbances on the encoder line (e.g. through insufficient shielding) [Error correction] - Check additional information from alarm message 0x1800F - Check the encoder line - Check whether the encoder line is suited for digital transmission at high frequency - Exchange the encoder - Exchange the hardware (CC) - Inform your service agency. [237-1800A] %4 [Cause of error] - An error occurred with the EnDat position encoder - The error code describes the cause: - 101 and 102: The encoder generated an internal error message. A further alarm 0x18010 describes the exact cause. - 103, 104 and 105: An error occurred in communication. Possible causes: - Defective encoder line - Encoder line is not suitable for digital EnDat communication at high clock frequency - Disturbances on the encoder line (e.g. through insufficient shielding) [Error correction] - Check additional information from alarm message 0x18010 - Check the encoder line - Check whether the encoder line is suited for digital transmission at high frequency - Exchange the encoder - Exchange the hardware (CC) - Inform your service agency. [678] 10/2023 [237-1800B] [Cause of error] - The inverter was switched off by a signal within the control: 1 = "-STO.A.MC.WD" 2 = "-STO.A.P.x" 3 = "-STO.A.PIC" 4 = "-STO.A.CC" [Error correction] - Check the entry in MP_vCtrlTimeSwitchOff (up to NCK version 597110-13) or MP_delayTimeSTOatSS1 (as of NCK version 597110-14) and, if necessary, increase the value in MP_delayTimeSTOatSS1 or reduce the value in MP_vCtrlSwitchOffDelay. - Inform your service agency [237-1800C] [Cause of error] - The drive has to be reinitialization because the max. encoder frequency (VCtrlEncoderInputFunctions, bit 0) was changed [Error correction] - Reinitialize the encoder - Deselect the axis with the machine parameter axisMode (bit x = 0) - Exit the MP editor: - Reactivate the axis in machine parameter axisMode (bit x = 0) and set posEncoderType to the desired value - Re-exit the MP editor - or reset the control (restart) - Inform your service agency [237-1800D] %2 %1 [Cause of error] - The max. encoder frequency of 800 kHz was selected for the motor encoder (VCtrlEncoderInputFunctions, bit 0 = 1) The hardware does not support this frequency. [Error correction] - Set the max. encoder frequency to 500 kHz (VCtrlEncoderInputFunctions, bit 0 = 0) - Inform your service agency 10/2023 [679] [237-1800E] [Cause of error] - The permissible encoder frequency at the motor encoder input was far exceeded. The monitoring thresholds are: - VCtrlEncoderInputFunctions, bit 0 = 0: 600 kHz - VCtrlEncoderInputFunctions, bit 1 = 1: 1000 kHz [Error correction] - Reduce the max. motor speed - Set the parameter of the motor encoder's input circuit to high frequency (not with CC 424): VCtrlEncoderInputFunctions bit 0 = 1 - Inform your service agency [237-1800F] [Cause of error] - The EnDat motor encoder reports an error - The error code describes the cause: 1 = Failure of the illumination 2 = Incorrect signal amplitude 4 = Incorrect position value 8 = Overvoltage in the power supply 16 = Undervoltage in the power supply 32 = Overcurrent 64 = Battery exchange needed [Error correction] - Check the installation of the encoder - Check the power supply of the encoder - If required, exchange the battery - Exchange the encoder - Inform your service agency. [680] 10/2023 [237-18010] [Cause of error] - The EnDat position encoder reports an error - The error code describes the cause: 1 = Failure of the illumination 2 = Incorrect signal amplitude 4 = Incorrect position value 8 = Overvoltage in the power supply 16 = Undervoltage in the power supply 32 = Overcurrent 64 = Battery exchange needed [Error correction] - Check the installation of the encoder - Check the power supply of the encoder - If required, exchange the battery - Exchange the encoder - Inform your service agency. [237-18011] [Cause of error] - An error occurred during forced dynamic sampling of error statuses in the EnDat 2.2 motor encoder [Error correction] - Check the encoder cable - Check the encoder and, if necessary, exchange it - Check the CC controller unit or UEC and, if necessary, exchange it - Inform your service agency Please indicate the complete error text: cause, source and alarm [237-18012] %6 [Cause of error] - An error occurred during forced dynamic sampling of error statuses in the EnDat 2.2 position encoder [Error correction] - Check the encoder cable - Check the encoder and, if necessary, exchange it - Check the CC controller unit or UEC and, if necessary, exchange it - Inform your service agency Please indicate the complete error text: cause, source and alarm 10/2023 [681] [237-18013] [Cause of error] - One of the safety signals of the DRIVE-CLiQ encoder reports a device error. - Meaning of the additional information: 101 = Internal error bit F1 is set. 102 = Internal error bit F2 is set. 103 = Internal bit "Position Ok PO" is missing. 104 = Internal error bit "Fault Severity 0 XG1" is set. [Error correction] - Exchange the defective encoder. - Inform your service agency. [237-18014] [Cause of error] An error occurred during a spindle head change accompanied by PHY Power Down and Up. The corresponding PHY is assigned to the given port. Error = error code (BMCR = "Basic mode control" register of the PHY): 1: BMCR before PHY Power Down not OK 2: BMCR after PHY Power Down not OK 3: BMCR after PHY Power Up not OK 4: BMCR after PHY Power Up is OK, but timeout [Error correction] Inform your service agency. [237-18015] [Cause of error] During initial servicing of the control the PWM frequency of an axis is less than or equal to 4 kHz. This axis is not assigned to the I2C master CC. [Error correction] - Switch the control off and on again - Alarm occurs in spite of repeated restarts: - Exchange defective CC or - Exchange the backup battery of the MC - Inform your service agency. [682] 10/2023 [237-18017] [Cause of error] - The SPI plug-in board (module for CC or MC) for controlling analog axes or for reading analog actual values cannot respond correctly. - SPI plug-in module is defective. - Wiring error on the SPI plug-in module [Error correction] - Check the external wiring, especially analog inputs and outputs connected to the SPI plug-in module. - Exchange the SPI plug-in board (module for CC or MC). - Inform your service agency. [237-18018] [Cause of error] - The SPI plug-in board (module for CC or MC) for controlling analog axes or for reading analog actual values cannot respond correctly. - SPI plug-in module is defective. - Wiring error on the SPI plug-in module [Error correction] - Check the external wiring, especially analog inputs and outputs connected to the SPI plug-in module. - Exchange the SPI plug-in board (module for CC or MC). - Inform your service agency. [237-18019] [Cause of error] A clearable positioning error has occurred (following error too large) due to an active emergency-stop input. In this case, the CC controller unit brakes the drive immediately. The result is a following error. The additional info indicates the active emergency-stop input: 1 = Emergency stop A (ES.A) 2 = Emergency stop A with handwheel (ES.A.HW) 3 = Emergency stop B (ES.B) 4 = Emergency stop B with handwheel (ES.B.HW) 5 = Emergency stop B Functional Safety 6 = Emergency stop B Functional Safety with handwheel [Error correction] - Check the external wiring, especially the emergency stop inputs. - Inform your service agency 10/2023 [683] [237-1801A] [Cause of error] A positioning error that cannot be cleared (excessive servo lag) occurred as the result of an active emergency-stop input. In this case, the CC controller unit brakes the motor immediately. This results in a servo-lag error. The additional information indicates the active emergency-stop input: 1 = Emergency Stop A 2 = Emergency Stop A Handwheel 3 = Emergency Stop B 4 = Emergency Stop B Handwheel 5 = Emergency Stop B Functional Safety 6 = Emergency Stop B Functional Safety Handwheel 7 = Emergency Stop A Functional Safety 8 = Emergency Stop A Functional Safety Handwheel [Error correction] - Check the external wiring, especially the emergency-stop inputs - Inform your service agency [237-1801B] [Cause of error] A single SPI module (e.g. CMA-H) solely in SPI slot 2 is not permissible. [Error correction] - Insert the SPI module in slot 1 of the controller unit. Only once the control has been switched off and is free of potential! - If the problem continues, inform your service agency. [237-1801C] [Cause of error] - Hardware (CC controller) does not support the SPI expansion board. - CC controller assembly is too old. [Error correction] - Replace CC controller assembly with a current model. - Inform your service agency. [684] 10/2023 [237-1801D] module [Cause of error] Current at output exceeds 20 mA Possible causes: - Short circuit to 0 V or to other voltage sources - Short circuit to other outputs [Error correction] - Check the connection of the shield (on both sides, low impedance. Refer to your control’s Technical Manual). - Check the cabling for short circuits to 0 V, to voltage sources or outputs of other channels. - Check the input impedance of the receiver. - Inform your service agency. [237-1801E] [Cause of error] Temperature in the output driver exceeded 105 °C. [Error correction] Inform your service agency. [237-1801F] [Cause of error] Supply voltage of the output driver is too low: - Voltage drop due to overload or short circuit - Supply voltage through CC/UEC/MC too low [Error correction] - Check the supply voltage. - Check the wiring of the outputs. - Avoid overloads by deactivating one or more output channels. - Inform your service agency. [237-18020] sion module [Cause of error] Message accompanies the ¿SHORT_CIRCUIT¿, error message if the error occurred only briefly and corrected itself. [Error correction] No remedial actions required because the error has been settled. 10/2023 [685] [237-18021] [Cause of error] CMP file: Supply pointer (SP) "UCCS" compensations is faulty. The supply pointer points to the infeed point for which the respective compensation is active. Possible input values: -1: Void -> Output value of the block can be used for UCCP. 0: UCCS block 0 1: UCCS block 1 2: UCCS block 0 3: UCCS block 3 4: UCCS block 4 5: UCCS block 5 6: IqNom 7: WNom [Error correction] - Deactivate CMP file in machine parameters - Create CMP file again. - Inform your service agency. [237-18022] faulty. [Cause of error] CMP file: The axis transfer in the "UCCS" compensations is faulty. The axis information from the MC, i.e. the transferred axis index does not agree with the axis index of the active axis. There is an internal software error. [Error correction] - Deactivate CMP file in machine parameters - Create CMP file again. - Inform your service agency. [686] 10/2023 [237-18023] tions is faulty [Cause of error] CMP file: A faulty function (FUNC) was used in the UCCS compensations. The following functions are possible: 0: DoNothing (-> deactivation) 1: Polynomial 2: Inverse polynomial 3: IIR filter, 2nd order 4: Sine 5: Hyperbolic sine 6: Segment-defined function 7: Adaptive filter [Error correction] - Deactivate CMP file in machine parameters - Create CMP file again. - Inform your service agency. 10/2023 [687] [237-18024] faulty [Cause of error] CMP file: Definition of the input signals SIG0 or SIG1 von UCCS/UCCP is faulty. The following input quantities are allowed: –1: Not active 0: Value entered in the machine parameter (only UCCP) 1: Output value for block 0 2: Output value for block 1 3: Output value for block 2 4: Output value for block 3 5: Output value for block 4 6: Feedforward current 7: Feedforward acceleration 8: Feedforward velocity 9: Nominal speed 10: Following error 11: Nominal current 12: Integral current 13: Nominal voltage 14: Ud 15: Uq 16: IqNom 17: IdNom 18: IqAct 19: IdAct 20: Motor temperature 21: Commutation angle [Error correction] - Deactivate CMP file in machine parameters - Create CMP file again. - Inform your service agency. [237-18025] tions is faulty [Cause of error] CMP file: Axis index (SAX) in the UCCS compensations is faulty. The axis index points at its own axis or another axis that must be located on the same CC board. The given index is with respect to the index of the machine-parameter file. [Error correction] - Deactivate CMP file in machine parameters - Create CMP file again. - Inform your service agency. [688] 10/2023 [237-18026] is faulty [Cause of error] CMP file: Entry (ENTR) in the "UCCS" compensations is faulty. "Entry" defines whether the UCCS compensation is applied additively or multiplicatively. The following input is allowed: 0: Application deactivated 1: Additive application 2: Multiplicative application [Error correction] - Deactivate CMP file in machine parameters - Create CMP file again. - Inform your service agency. [237-18027] taneous [Cause of error] The "TRC = Torque Ripple Compensation" and "Expanded compensations" functions could not be used at the same time. [Error correction] - Deselect the TRC compensation through the appropriate machine parameter or - Select the expanded compensations - Inform your service agency [237-18028] [Cause of error] A communication error occurred between the main computer (MC) and the controller unit (CC). Possible causes: - Faulty HSCI wiring - Internal software error - Installed software version is not officially released [Error correction] - Check the voltage supply to the devices - Check the HSCI cabling - Check the HSCI connections (plugged in?) - Check the software version - Note further information in the control's diagnostic functions (bus diagnostics or TNCdiag) - Inform your service agency 10/2023 [689] [237-18029] [Cause of error] - Encoder defective - Data transfer from encoder faulty - Internal software error [Error correction] - Check the encoder cable and its connection - Exchange the encoder cable - Exchange the encoder - Check the software version. - Inform your service agency. [237-18030] [Cause of error] - Encoder defective - Data transfer from encoder faulty - Internal software error [Error correction] - Check the encoder cable and its connection - Exchange the encoder cable - Exchange the encoder - Check the software version. - Inform your service agency. [237-18031] [Cause of error] The controller unit provides no valid nominal speed value for the motor, or provides it too late: - Controller configuration (machine parameters) faulty - Internal software error [Error correction] - Check the controller configuration or machine parameters for PWM frequency, encoder inputs/outputs and nominal value outputs - Check the software version. - Inform your service agency. [237-18032] [Cause of error] The permissible number of CC controller units has been exceeded. [Error correction] - Reduce the number of CCs. - Inform your service agency. [690] 10/2023 [237-18033] [Cause of error] - Syntax error in the compensation file for PAC - Faulty function type in the compensation file for PAC [Error correction] - Use TNCopt to recreate a compensation file for PAC - Inform your service agency [237-18034] [Cause of error] - Invalid axis assignment in the compensation file for PAC - Syntax error in the compensation file for PAC [Error correction] - Check the axis assignment in the compensation file for PAC - Use TNCopt to recreate a compensation file for PAC - Inform your service agency [237-18035] [Cause of error] - Invalid input point in the compensation file for CTC - Syntax error in the compensation file for CTC [Error correction] - Use TNCopt to recreate a compensation file for CTC - Inform your service agency [237-18036] condition=%7 [Cause of error] [Error correction] [237-18037] [Cause of error] The entered software option has not been enabled, although you tried to activate a function connected with it. [Error correction] - Check the software options using the SIK code number - Contact a representative of the machine manufacturer or 10/2023 [691] [237-18038] [Cause of error] - Syntax error in the compensation files of the “expanded compensation” of the CTC function [Error correction] - Use TNCopt to recreate a compensation file for CTC - Inform your service agency [237-18039] expected. [Cause of error] Rotary encoders: - Encoder line count in the parameter is not equal to the EnDat line count found - The entry in machine parameter "cfgServoMotor --> motStr" is incorrect - Incorrect entry under STR in motor table - EnDat 2.2 rotational speed encoder without line count information must be defined as STR = 1 or "cfgServoMotor --> motStr=1" Linear encoders: - the grating period in the parameter deviates from the grating period found by EnDat - The entry in machine parameter posEncodeType or posEncoderIncr is faulty - For EnDat 2.2 linear encoders without specified grating period, the value of the measuring step (e.g. 1 nm or 10 nm) must be parameterized [Error correction] Rotary encoders: - Enter the correct line count in machine parameter "cfgServoMotor --> motStr" - Enter the displayed line count under STR in the motor table Linear encoders: - Enter the displayed grating period in machine parameter posEncoderDist or posEncoderIncr Inform your service agency. [692] 10/2023 [237-1803A] coderIncr=%5 [Cause of error] Faulty configuration: - The context from the machine parameters CfgAxisHardware->posEncoderDist to CfgAxisHardware->posEncoderIncr does not agree with the values from the EnDat encoder - With EnDat 2.2: See the Technical Manual of the control [Error correction] - Check the entries of the machine parameters CfgAxisHardware->posEncoderDist or CfgAxisHardware->posEncoderInc and replace them with the displayed values - Inform your service agency. [237-1803B] %5 [Cause of error] A communication error occurred between the main computer (MC) and the controller unit (CC). Possible causes: - Faulty HSCI wiring - Internal software error - Installed software version is not officially released [Error correction] - Check the voltage supply to the devices - Check the HSCI cabling - Check the HSCI connections (plugged in?) - Check the software version - Note further information in the control's diagnostic functions (bus diagnostics or TNCdiag) - Inform your service agency [237-1803C] under UCCS [Cause of error] - Invalid entry in the compensation files of the expanded compensation (CTC, PAC, LAC,...) - The installed software version does not support this entry [Error correction] - Check the entries of the compensation files - Inform your service agency 10/2023 [693] [237-1803D] [Cause of error] - Invalid entry in the compensation file for PAC - Installed software version does not support this entry [Error correction] - Check the entries of the compensation file - Inform your service agency [237-1803E] [Cause of error] In spite of the given nominal current, the current controller could not measure any actual current (= 0). Possible causes: - Line to motor interrupted - Error in the control of the wye-delta contactor - Defective power module [Error correction] - Check the motor lines - Check the wiring and function of the wye-delta contactor - Exchange the power module, if necessary - Inform your service agency [237-1803F] [Cause of error] Error in the syntax of the "expanded compensations" Type of the "Load Adaptive Control" function is unknown [Error correction] Generation of a new LAC compensation files through TNCopt Inform your service agency. [237-18041] PAC) exceeded [Cause of error] – Maximum number of CTC blocks exceeded – Maximum number of PAC blocks exceeded – Maximum number of other blocks of the extended compensations exceeded [Error correction] – Revise extended compensation files with TNCopt – Deactivation of extended compensations via MP2700/ CfgControllerComp.enhancedComp - Inform your service agency [694] 10/2023 [237-18042] [Cause of error] Error in the syntax of the "expanded compensations" Type of the "Motion Adaptive Control" function is unknown [Error correction] - Use TNCopt to generate a new MAC compensation file - Inform your service agency [237-18044] [Cause of error] Compensation file is missing [Error correction] - Use TNCopt to generate a compensation file - Deactivate the compensation file in CfgControllerComp.enhancedComp - Inform your service agency [237-18045] [Cause of error] Compensation file is missing [Error correction] - Use TNCopt to generate a compensation file - Deactivate the compensation file in CfgControllerComp.enhancedComp - Inform your service agency [237-18046] [Cause of error] Compensation file is missing [Error correction] - Use TNCopt to generate a compensation file - Deactivate the compensation file in CfgControllerComp.enhancedComp - Inform your service agency [237-18047] [Cause of error] Compensation file is missing [Error correction] - Use TNCopt to generate a compensation file - Deactivate the compensation file in CfgControllerComp.enhancedComp - Inform your service agency 10/2023 [695] [237-18048] [Cause of error] Compensation file is missing [Error correction] - Use TNCopt to generate a compensation file - Deactivate the compensation file in CfgControllerComp.enhancedComp - Inform your service agency [237-1804A] [Cause of error] Compensation file is missing [Error correction] - Use TNCopt to generate a compensation file - Deactivate the compensation file in CfgControllerComp.enhancedComp - Inform your service agency [237-1804B] [Cause of error] Compensation file is missing [Error correction] - Use TNCopt to generate a compensation file - Deactivate the compensation file in CfgControllerComp.enhancedComp - Inform your service agency [237-1804C] [Cause of error] - The communication with the encoder is not possible at the velocity required for servo control. [Error correction] - Check the cable and connecting elements of the signal path - Exchange the encoder - Exchange the CC - Inform your service agency [696] 10/2023 [237-1804D] [Cause of error] - The communication with the encoder is not possible at the velocity required for servo control. [Error correction] - Check the cable and connecting elements of the signal path - Exchange the encoder - Exchange the CC - Inform your service agency [237-1804E] [Cause of error] - The synchronization of external encoders through an SPI trigger card in the CC was activated with CfgCCAuxil.miscCtrlFunct1, bit 10 [Error correction] - Check the entry in CfgCCAuxil.miscCtrlFunct1, bit 10 - Inform your service agency [237-1804F] %6 [Cause of error] An EnDat2.2 encoder was configured, but the control could not switch it to the EnDat2.2-Modus mode. Info contains the following three additional information data: 1) 1: This is about the shaft speed encoder 2: This is about the position encoder 2) Connector offset e.g. connector offset = 3 and additional info 1) = 2: Connector X204 is affected 3) EnDat error word [Error correction] - Check the entry in Machine Parameter CfgAxisHardware-posEncoderType: The value CC_EXTERN_ENDAT_2_2 must not be set unless the position encoder is an EnDat 2.2 encoder. - Check the selected motor: The current settings expect a motor with EnDat2.2 encoder. - Check the entry in Machine Parameter CfgServoMotor-motEncType. - Check the status of the EnDat2.2 encoder with the aid of DriveDiag: Check the pending alarms. 10/2023 [697] [237-18050] [Cause of error] There is an error in the AVD parameter file: - The file contains invalid parameter data - An incorrect version of TNCopt may have been used to create it [Error correction] - Deactivate AVD in the configuration (enhancedComp/MP2700) - Make a new AVD file with a current version of TNCopt - Check the software version ID=10 Can only be used on hardware with a limited number of axes - Inform your service agency ID=107 Kv factor of position controller does not match AVD parameter PAR7 ID=108 Kp factor of speed controller does not match AVD parameter PAR8 ID=109 Ki factor of speed controller does not match AVD parameter PAR9 ID=205 File version not valid ID=300 Motor overcurrent due to incorrect AVD parameter assignment [237-18051] [Cause of error] - Number of the UV power supply unit in the machine parameter is faulty [Error correction] - Check the number of the UV power supply unit in the machine parameter - Inform your service agency [237-18052] [Cause of error] - Invalid entry in the compensation file for ICTRL - Installed software version does not support this entry [Error correction] - Check the entries in the compensation file for ICTRL - Inform your service agency [237-18053] [Cause of error] No help text available [Error correction] [698] 10/2023 [237-18054] [Cause of error] No help text available [Error correction] [237-18055] [Cause of error] No help text available [Error correction] [237-18056] instable [Cause of error] - The filter parameter set is inconsistent. - The filter frequency defined in the machine parameter MP_vCtrlFilterFreqX is too low or too high. [Error correction] - Check the entries in the machine parameters MP_vCtrlFilterTypeX, MP_vCtrlFilterFreqX, MP_vCtrlFilterDampingX and MP_vCtrlFilterBandWidthX, whereby X stands for the displayed filter number. - Inform your service agency [237-18057] instable [Cause of error] - The filter parameter set is inconsistent - The filter frequency defined in the machine parameter MP_vCtrlFilterFreqX is too low or too high [Error correction] - Check the entries in the machine parameters MP_vCtrlFilterTypeX, MP_vCtrlFilterFreqX, MP_vCtrlFilterDampingX and MP_vCtrlFilterBandWidthX, whereby X stands for the displayed filter number. - Inform your service agency [237-18058] [Cause of error] - IPC time constant is too large [Error correction] - Check machine parameters MP_compIpcT1 and MP_compIpcT2 - Inform your service agency 10/2023 [699] [237-18059] [Cause of error] - The adjusted AVD frequency is too low or too high. [Error correction] - Inspect the AVD frequency with a current version of TNCopt - Generation of a new AVD file through TNCopt - Inform your service agency [237-1805A] [Cause of error] - The adjusted AVD frequency is too low or too high. [Error correction] - Inspect the AVD frequency with a current version of TNCopt - Generation of a new AVD file through TNCopt - Inform your service agency [237-1805B] [Cause of error] - The parameter set of the AVD filter 13 (type 22) is inconsistent - The defined frequency of the AVD filter 13 (type 22) is too high or too low - The adjusted AVD frequency is too high or too low. [Error correction] - Use the current TNCopt version to check the AVD filter 13. - Inspect the AVD frequency using TNCopt - Generation of a new AVD file through TNCopt - Inform your service agency [237-1805C] [Cause of error] - Internal software error [Error correction] - Check the software version. - Inform your service agency [700] 10/2023 [237-1805D] [Cause of error] - Maximum number of LAC function blocks exceeded - Maximum number of function blocks of the extended compensations exceeded [Error correction] - Revise extended compensation files with TNCopt - Deactivation of extended compensations via <ParameterSet>.CfgControllerComp.enhancedComp - Inform your service agency [237-1805E] [Cause of error] - Syntax error in the displayed file - The given feed-in point is not supported [Error correction] - Generation of a new compensation file through TNCopt - Deactivation of extended compensations - Inform your service agency [237-1805F] [Cause of error] - Syntax error in the displayed file - Signal index (SIGx) in the displayed line is faulty [Error correction] - Use TNCopt to regenerate the displayed file - Deactivation of extended compensations via <ParameterSet>.CfgControllerComp.enhancedComp - Inform your service agency [237-18060] [Cause of error] - Input or output cannot be accessed for compensation (e.g. is on another controller board) - Faulty assignment in the displayed file [Error correction] - Use TNCopt to regenerate the compensation file - Compensations by axis coupling possible only for axes on the same controller board - Inform your service agency 10/2023 [701] [237-18062] instable [Cause of error] - The filter parameter set is inconsistent - The filter frequency is defined too high or too low [Error correction] - Use the current TNCopt version to check the AVD filters 11 and 12 - Generation of a new AVD file through TNCopt - Inform your service agency [237-18063] [Cause of error] - Internal software error [Error correction] - Check the software version. - Inform your service agency [237-18064] [Cause of error] - Internal software error [Error correction] - Check the software version. - Inform your service agency [237-18065] [Cause of error] - Internal software error [Error correction] - Check the software version. - Inform your service agency [237-18066] [Cause of error] - Internal software error [Error correction] - Check the software version. - Inform your service agency [702] 10/2023 [237-18067] [Cause of error] - Separation frequency of the Crossover Position Filters (CPF) is too low [Error correction] - Check the separation frequency (MP_compActDampFreq) - Inform your service agency [237-18068] [Cause of error] The FSC filter parameters are faulty. [Error correction] - Check the FSC parameters - Use TNCopt to optimize the FSC parameters - Deactivate FSC (set FscAccToIq to 0) - Inform your service agency [237-18069] [Cause of error] The FSC filter parameters are faulty. [Error correction] - Check the FSC parameters - Use TNCopt to optimize the FSC parameters - Deactivate FSC (set FscAccToIq to 0) - Inform your service agency [237-1806B] [Cause of error] - Internal software error [Error correction] - Check the software version. - Inform your service agency [237-1806C] [Cause of error] - Syntax error in displayed file. - The given machine parameter is not supported [Error correction] - Generation of a new compensation file through TNCopt - Deactivation of the expanded compensations - Inform your service agency 10/2023 [703] [237-1806D] [Cause of error] - Error in FN22 syntax [Error correction] Inspect the syntax in the FN22 function Deactivate the FN22 function or the superimposed cycle Inform your service agency [237-1806E] [Cause of error] - Faulty assignment in the displayed file [Error correction] - Use TNCopt to regenerate the compensation file - Inform your service agency [237-1806F] [Cause of error] Cycle 239 was canceled No mass/mass moment of inertia was estimated [Error correction] Repeat Cycle 239 [237-18070] [Cause of error] The current limitation in the control loop responded The AVD function was deactivated. Possible causes: - Excessive acceleration - Feedforward-control parameter(s) incorrect - Type of AVD damping incorrect - AVD damping factor too high [Error correction] - Check the nominal acceleration - Check the feedforward-control parameter(s) - Check the AVD parameterization - Adapt the parameter(s) if necessary - - Inform your service agency [704] 10/2023 [237-18071] [Cause of error] The crossover position filter is possible only with an EnDat encoder. [Error correction] Deselect the crossover position filter Use of an EnDat linear encoder Inform your service agency [237-18072] [Cause of error] - The spindle was briefly overloaded [Error correction] - Reduce the feed rate - Reduce the infeed - Check the cutting data [237-18073] [237-18074] [kg'*m*m*0.001] [Cause of error] [Error correction] [237-18075] [237-18076] [percent] [Cause of error] The required axis acceleration was not reached during the weighing run. The mass or mass moment of inertia can be estimated only if a specific minimum acceleration is reached. [Error correction] - Set override potentiometer to 100% - Increase the traverse distance for the weighing run 10/2023 [705] [237-18078] software. [Cause of error] - Machine parameters are no longer supported by the installed NC software version. [Error correction] - Delete the machine parameters or set them to their initial value. - Inform your service agency [237-18079] code=%4 [Cause of error] The communication component for the optical fiber connection (HFL) to the inverters reports an error Possible causes: - Hardware defective - Electromagnetic disturbances - Optical fibers (HFL) not connected correctly - Insufficient bend radius of the optical fibers [Error correction] - Create a service file (error code gives information about the exact cause of the error for the diagnosis at HEIDENHAIN) - Inform your service agency - If required, exchange the hardware - Use TNCdiag to check the damping of the fiber-optic connections (HFL). If the damping is too high: - Check the optical fiber connections - Comply with the guidelines in the Technical Manual regarding the cable routing - Check the machine for correct shield connections and grounding - Check the motor and power cables for correct shield connections and terminal connections [706] 10/2023 [237-1807A] [Cause of error] The communication component of an internal connection is reporting an error. Possible causes: - Electromagnetic interference - Hardware defective [Error correction] - Check the encoder cables, particularly shield connections - Comply with the guidelines in the Technical Manual regarding the cable routing - Exchange the hardware - Create a service file (error code gives information about the exact cause of the error for the diagnosis at HEIDENHAIN) - Inform your service agency [237-1807B] code=%4 [Cause of error] The communication component for the optical fiber connection (HFL) to the inverters reports an error Possible causes: - Hardware defective - Electromagnetic disturbances - Optical fibers (HFL) not connected correctly - Insufficient bend radius of the optical fibers [Error correction] - Create a service file (error code gives information about the exact cause of the error for the diagnosis at HEIDENHAIN) - Inform your service agency - If required, exchange the hardware - Use TNCdiag to check the damping of the fiber-optic connections (HFL). If the damping is too high: - Check the optical fiber connections - Comply with the guidelines in the Technical Manual regarding the cable routing - Check the machine for correct shield connections and grounding - Check the motor and power cables for correct shield connections and terminal connections 10/2023 [707] [237-1807C] [Cause of error] The communication component of an internal connection is reporting an error Possible causes: - Electromagnetic interference - Defective hardware [Error correction] - Check the encoder cables, particularly shield connections - Comply with the guidelines in the Technical Manual regarding the cable routing - Exchange the hardware - Create a service file (error code gives information about the exact cause of the error for the diagnosis at HEIDENHAIN) - Inform your service agency [237-1807D] error code=%4 [Cause of error] The communication component for the optical fiber connection (HFL) to the inverters reports an error. Possible causes: - Hardware defective - Electromagnetic disturbances - Optical fibers (HFL) not connected correctly - Insufficient bend radius of the optical fibers [Error correction] - Use TNCdiag to check the damping of the optical fiber connections (HFL); if the damping is too high: - Check the optical fiber connections - Comply with the guidelines in the Technical Manual regarding the cable routing - If necessary, exchange the hardware - Create a service file (error code gives information about the exact cause of the error for the diagnosis at HEIDENHAIN) - Inform your service agency - Check the machine for correct shield connections and grounding - Check the motor and power cables for correct shield connections and terminal connections [708] 10/2023 [237-1807E] [Cause of error] The component for internal optical fiber connections reports an error Possible causes: - Electromagnetic disturbances - Hardware defective [Error correction] - Check the encoder cables, particularly shield connections - Refer to the guidelines in the Technical Manual regarding the cable routing - Exchange the hardware - Create a service file (error code information about the exact cause of the error for the diagnosis at HEIDENHAIN) - Contact your service agency [237-1807F] [Cause of error] - No communication with the inverter of the displayed axis - Optical fibers connected incorrectly or not at all - Supply voltage of the inverter is missing - The machine parameters CfgAxisHardware->inverterInterface, CfgAxisHardware->motorConnector, or CfgAxisHardware->hsciCcIndex are not parameterized correctly. - Inverter defective [Error correction] - Check the cabling - Check the supply voltage of the inverters - Check the entries in the machine parameters - Replace the inverter - Contact your service agency [237-18082] [Cause of error] - A non-existent input was selected for the position encoder (entry in MP_posEncoderInput) [Error correction] - Check machine parameter MP_posEncoderInput - Inform your service agency 10/2023 [709] [237-18083] [Cause of error] - A non-existent input was selected for the tachometer (entry in MP_speedEncoderInput) [Error correction] - Check machine parameter MP_speedEncoderInput - Inform your service agency [237-18084] [Cause of error] - A non-existent output was selected for the fiber-optic cable to the inverter UM (entry in MP_inverterInterface) [Error correction] - Check the machine parameter MP_inverterInterface - Inform your service agency [237-18085] [Cause of error] - The selected motor connection (entry in MP_motorConnector) is not present on the UM inverter or UEC compact inverter. [Error correction] - Check the machine parameter MP_motorConnector - Inform your service agency [237-18086] [0.001*kg*m*m] [237-18087] [710] 10/2023 [237-18089] expected:%5) [Cause of error] CC controller unit or UEC compact inverter reports that watchdog is no longer updated on UM inverter or UEC compact inverter [Error correction] - Restart the control - Check the machine for correct shield connections and grounding - Check the motor and power cables for correct shield connections and terminal connections - Inform your service agency [237-1808A] [Cause of error] No communication could be established with the inverter when booting the control. [Error correction] - Check the power supply - Inform your service agency - Replace the inverter [237-1808B] [Cause of error] - Incorrect entry in parameter file ICTRL_xx.cmp [Error correction] - Generation of a new parameter file via TNCopt - Variable parameter unknown - Variable parameter not permitted for this function - Inform your service agency [237-1808C] [Cause of error] - Wear parameter(s) defined [Error correction] 10/2023 [711] [237-1808D] [Cause of error] An error occurred while determining "WearAdaptFriction" - The velocity profile is not suitable for determining the wear parameter - The velocity profile is too long; as a result, the data recording is aborted too soon. - The velocity profile is too short; as a result, no constant velocity is reached for measured-value recording. [Error correction] - Adapt the velocity profile for determining the characteristic value for the wear - Inform your service agency [237-1808E] [Cause of error] - The parameter for the PWM frequency was changed during operation. - The initial machine parameters contain a different PWM frequency. [Error correction] - All machine parameter subfiles must have the same PWM settings. - For all subfiles and all axes that are on the same PWM output, change the PWM frequency to the same value. - Inform your service agency. [237-1808F] tion [Cause of error] The configured encoder input of the controller unit can evaluate only digital, purely serial measuring systems This input does not support encoders with 1Vpp signals. [Error correction] - If the motor encoder being used is a 1Vpp encoder: use inputs X401 to X406 of this CC and configure them through CfgAxisConfig/MP_speedEncoderInput. - If it is an encoder with purely serial EnDat interface: set the parameter CfgServoMotor/MP_motEncType to the correct value. - Inform your service agency. [712] 10/2023 [237-18090] connection [Cause of error] The configured encoder input of the controller unit can evaluate only digital, purely serial measuring systems This input does not support encoders with 1Vpp signals. [Error correction] - If the position encoder being used is a 1Vpp encoder: use inputs X401 to X406 of the CC and configure them through CfgAxisConfig/MP_posEncoderInput. - If it is an encoder with purely serial EnDat interface: set the parameter CfgAxisHardware/MP_posEncoderType to the correct value. - Inform your service agency [237-18091] axis %1 [Cause of error] - P-factor of the speed controller in MP_vCtrlPropGain under CfgSpeedControl is too small - Reset time of the speed controller MP_vCtrlPropGain or MP_vCtrlIntGain is too short - Bit 20 of MP_miscCtrlFunct0 under CfgCCAuxil is set, although P factor and reset time are not too small [Error correction] - Increase the P factor in MP_vCtrlPropGain - Reduce the I factor in MP_vCtrlIntGain - Reset bit 20 of MP_miscCtrlFunct0 [237-18092] [Cause of error] - The time monitor of the controller software reports an expiration. - Internal software error [Error correction] - Inform your service agency [237-18093] [Cause of error] - The time monitor of the controller software reports an expiration. - Internal software error [Error correction] - Inform your service agency 10/2023 [713] [237-18094] [Cause of error] - A problem occurred during initialization of the EnDat3 interface (AddInfo[0] == 0). - Communication with the EnDat3 encoder is not possible (AddInfo[0] == 1). [Error correction] - Restart the control - Exchange the CC controller unit - Check the encoder connecting cable - Remove the encoder from power for at least 5 seconds (disconnect the encoder from the control) and then restart the control - Exchange the encoder [237-18096] info %4 [Cause of error] - The current controller (CfgCurrentControl) is not parameterized correctly Info = 1: Mixed parameterization is not permitted: Please use only (iCtrlPropGain and iCtrlIntGain) or (iCtrlPropGainD, iCtrlIntGainD, iCtrlPropGainQ, and iCtrlIntGainQ) Info = 2: iCtrlPropGain = 0, even though iCtrlIntGain > 0 Info = 3: iCtrlPropGainD = 0, even though iCtrlIntGainD > 0 Info = 4: iCtrlPropGainQ = 0, even though iCtrlIntGainQ > 0 [Error correction] - Correct the parameterization of the current controller Info = 1: Set (iCtrlPropGain = 0 and iCtrlIntGain = 0) or (iCtrlPropGainD = 0, iCtrlIntGainD = 0, iCtrlPropGainQ = 0, and iCtrlIntGainQ = 0) Info = 2: Set iCtrlPropGain > 0 or iCtrlIntGain = 0 Info = 3: Set iCtrlPropGainD > 0 or iCtrlIntGainD = 0 Info = 4: Set iCtrlPropGainQ > 0 or iCtrlIntGainQ = 0 [237-18097] [Cause of error] The axis was moved beyond the traverse limit during the measurement. [Error correction] Position the axis so that there is sufficient clearance to the traverse limits. Reduce the underlying velocity. [714] 10/2023 [237-18098] [Cause of error] Drive is off or was switched off while the excitation signal was applied. [Error correction] Repeat the measurement with all drives switched on. [237-18099] not possible %1 [Cause of error] - A shaft-speed-dependent switching of the PWM frequency is configured with CfgCurrentControl/MP_iCtrlPwmType = 2. The software version being used does not yet support this functionality for Gen 3 drives. [Error correction] - Set the parameter CfgCurrentControl->iCtrlPwmType to 0. - If necessary, permanently set the PWM frequency to the higher value. - Inform your service agency. [237-1809A] [Cause of error] An automatic adjustment sequence was started in TNCopt. TNCopt is controlling the control. The movement of the axes can be started automatically. [Error correction] - Check whether TNCopt is connected to the control and an adjustment sequence was started. [237-1809B] [Cause of error] An oscillation was detected during the measurement. [Error correction] Reduce the amplitude of the excitation signal. Ensure that the control loops have sufficient stability reserves. 10/2023 [715] [237-1809C] [Cause of error] The mode set in the parameter CfgReferencing->refType is not possible with the present encoder. [Error correction] Enter a referencing mode suitable to the encoder in the stated parameter. [237-1809D] [Cause of error] Interrupted communication to a device-internal controller. Possible causes: - Supply voltage outside of the permissible tolerance - Hardware defective [Error correction] - Check the supply voltage of the affected CC and dimension it according to the manual. - Exchange the CC. - Inform your service agency. [237-1809E] [Cause of error] Interrupted communication to a device-internal controller. Possible causes: - Supply voltage outside of the permissible tolerance - Hardware defective [Error correction] - Check the supply voltage of the affected CC and dimension it according to the manual. - Exchange the CC. - Inform your service agency. [237-1809F] [Cause of error] The value of the amplitude of the excitation signal for the measurement of the frequency response is outside of the permissible range. [Error correction] - Inform your machine tool builder - Check the OEM macro for Cycle 238 (Measure machine status, CfgSystemCycle->OEM_MACHSTAT_MEAS) - Check the value for the excitation amplitude - Recommended setting: Enter the amplitude as a factor of the rated current. A typical value is 0.3. [716] 10/2023 [237-180A0] [Cause of error] The inverter contains test software that has not been released. This software may only be used for internal testing purposes. [Error correction] - Check the software version - Generate service files - Inform your service agency [237-180A1] [Cause of error] The event that triggers the trigger did not occur in time. The programmed feed rate was not reached. [Error correction] Reduce the programmed feed rate. [237-180A2] [Cause of error] The configured function is not supported in combination with the controller unit being used (CC or UxC). [Error correction] - Deactivate the function - Inform your service agency [237-180A3] measurement [Cause of error] While recording the Bode plot, a zero crossover of a measured velocity was detected. For this type of measurement, non-linear effects of friction at velocity=0 should be avoided. [Error correction] Increase the ratio of the underlying velocity to the excitation amplitude 10/2023 [717] [237-180A4] %1 [Cause of error] Due to a changed or newly activated set of machine parameters, the computing load of the CC has increased compared to the load through the initial or previous set of machine parameters. Factors in the computing load are the parameters for the PWM frequency (CfgPowerStage > ampPwmFreq), the controller performance (CfgAxisHardware > ctrlPerformance), and the current controller cycle time (CfgCurrentControl > iCtrlPwmType). [Error correction] - Reboot the control to initially load the changed set of parameters while booting. - Initially load the set of machine parameters with the highest computing load (if necessary with the attribute Axes->PhysicalAxes->(axis designation)->deactivatedAtStart = TRUE) and only then activate the set of machine parameters appropriate for the current hardware configuration (with less computing load). [237-180A5] [Cause of error] - This is an internal software error [Error correction] - Inform your service agency [237-180A6] constant [Cause of error] The nominal velocity v_nom is not constant while recording the waterfall chart. [Error correction] - Inform your machine manufacturer - Check/correct the OEM macro for Cycle 238 Measure Machine Status (CfgSystemCycle > OEM_MACHSTAT_MEAS) - Increase the lead and lag time [718] 10/2023 [237-180A7] encoder, error code %6 [Cause of error] - An error occurred during communication with the EnDat3 encoder - The error code describes the cause: - 0, 1: Error in the physical layer (PHY) - 2: CRC error of the HPF or an LPF - 3: WD error; no response from the encoder was detected during the timeout - Possible causes: - Defective encoder - Defective encoder connecting cable - Noise on the encoder connecting cable [Error correction] - Exchange the encoder - Check the connecting cable, and exchange it if necessary - Exchange the CC controller unit [237-180A8] error code %6 [Cause of error] - An error occurred during communication with the EnDat3 encoder - The error code describes the cause: - 0, 1: Error in the physical layer (PHY) - 2: CRC error of the HPF or an LPF - 3: WD error; no response from the encoder was detected during the timeout - Possible causes: - Defective encoder - Defective encoder connecting cable - Noise on the encoder connecting cable [Error correction] - Exchange the encoder - Check the connecting cable, and exchange it if necessary - Exchange the CC controller unit 10/2023 [719] [237-180A9] code %6 [Cause of error] The EnDat3 encoder reports an error during cyclic communication The error code describes the cause: - 6: Generation of data failed or encoder system failure - 7: Singleturn position faulty - 8: Multiturn position faulty - 9: Permissible ambient conditions of the encoder exceeded (e.g. temperature) - 10: Permissible electrical operating conditions exceeded (current and/or voltage too high or too low) - 11, 12, 13, 14: Device-specific error message 0-3 (note the encoder documentation) - 15: Unspecified error message [Error correction] - Check the encoder - Ensure the correct ambient conditions of the encoder - Exchange the encoder [237-180AA] code %6 [Cause of error] The EnDat3 encoder reports an error during cyclic communication The error code describes the cause: - 6: Generation of data failed or encoder system failure - 7: Singleturn position faulty - 8: Multiturn position faulty - 9: Permissible ambient conditions of the encoder exceeded (e.g. temperature) - 10: Permissible electrical operating conditions exceeded (current and/or voltage too high or too low) - 11, 12, 13, 14: Device-specific error message 0-3 (note the encoder documentation) - 15: Unspecified error message [Error correction] - Check the encoder - Ensure the correct ambient conditions of the encoder - Exchange the encoder [720] 10/2023 [237-180AB] error code %6 [Cause of error] The encoder reports an error during cyclic communication The error code describes the cause: - 4: Invalid position data were transmitted - 5: A request code is not supported by the encoder - 6: An error that cannot be associated was signaled [Error correction] - Check the encoder - Check any additional queries - Exchange the encoder - Exchange the CC controller unit - Inform your service agency [237-180AC] error code %6 [Cause of error] The encoder reports an error during cyclic communication The error code describes the cause: - 4: Invalid position data were transmitted - 5: A request code is not supported by the encoder - 6: An error that cannot be associated was signaled [Error correction] - Check the encoder - Check any additional queries - Exchange the encoder - Exchange the CC controller unit - Inform your service agency 10/2023 [721] [237-180AD] code: %6 [Cause of error] A warning was signaled during communication with the encoder The warning code describes the cause: - 0: Encoder status/maintenance - 1: Close to the limits of the permissible ambient conditions (e.g. temperature) - 2: Close to the limits of the permissible electrical operating conditions (current/voltage) - 3: Temperature warning threshold exceeded - 4: Almost down to minimum battery charge - 5-8: Encoder-specific warning 0-3 - 9: Unspecified warning from encoder - 10: A warning that cannot be associated is being signaled A serious encoder error could occur soon [Error correction] Measures depending on the warning code: - 0: Servicing of the encoder is recommended - 1, 4: Check compliance with the ambient conditions (e.g. temperature) and initiate measures - 2: Check compliance with the electrical operating conditions (e.g. ensure the voltage supply) - 3: Ensure compliance with the electrical operating conditions, change the battery soon - 5-8: Initiate measures as per the encoder documentation - 9, 10: Check the encoder; exchange the encoder; inform your service agency [237-180AE]  [Cause of error] The encoder has detected an impending violation of the permissible ambient conditions: Temperature exceedance [Error correction] - Ensure that the permissible ambient conditions are maintained (e.g., ensure sufficient cooling) - Check the encoder, and exchange it if necessary - Inform your service agency [237-180B0] are invalid [Cause of error] [Error correction] [722] 10/2023 [237-180B1] at %1 [Cause of error] The described UM 3xx did not react to a communication request from the CC in time. Possible causes - Electromagnetic noise or faulty electrical contacts of the 24V supply voltage - Electromagnetic noise or faulty electrical contacts of the DC-link voltage - Electromagnetic noise or faulty electrical contacts in the motor cabling - Electromagnetic noise or faulty electrical contacts in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - Check the machine and wiring for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing, and also for contamination and correct clamping - Exchange the UM 3xx inverter - Exchange the CC 3xx controller unit - Generate a service file and inform your service agency [237-180B2] [Cause of error] Telegrams were lost during transmission of the actual current values from the UM to the CC. Possible causes - Electromagnetic noise or faulty electrical contacts of the 24V supply voltage - Electromagnetic noise or faulty electrical contacts of the DC-link voltage - Electromagnetic noise or faulty electrical contacts in the motor cabling - Electromagnetic noise or faulty electrical contacts in the brake cabling - Contamination or poor optical coupling of the HFL- Internal system error [Error correction] - Check the machine and wiring for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing, and also for contamination and correct clamping - Exchange the UM 3xx inverter - Exchange the CC 3xx controller unit - Generate a service file and inform your service agency 10/2023 [723] [237-180B3] component at %1 [Cause of error] The position-value converter component assigned to the connector did not react to a communication request from the processor in time. Possible causes - Electromagnetic noise or faulty electrical contacts of the 24V supply voltage - Electromagnetic noise or faulty electrical contacts in the encoder cabling - Electromagnetic noise or faulty electrical contacts in the shield connection - Internal system error [Error correction] - Check the machine and wiring for correct shield connection and grounding - Check the encoder cabling for correct clamping - Exchange the affected encoder or other encoders in the same column - so for X401 also X402, X431, or X432 - so for X403 also X404, X433, or X434 - so for X405 also X406, X435, or X436 - Exchange the CC 3xx controller unit - Generate a service file and inform your service agency [237-180B4] %1 [Cause of error] Communication with the position-value converter component for the described connector is impaired. Possible causes - Electromagnetic noise or faulty electrical contacts of the 24V supply voltage - Electromagnetic noise or faulty electrical contacts in the encoder cabling - Electromagnetic noise or faulty electrical contacts in the shield connection - Internal system error [Error correction] - Check the machine and wiring for correct shield connection and grounding - Check the encoder cabling for correct clamping - Exchange the affected encoder or other encoders in the same column - so for X401 also X402, X431, or X432 - so for X403 also X404, X433, or X434 - so for X405 also X406, X435, or X436 - Exchange the CC 3xx controller unit - Generate a service file and inform your service agency [724] 10/2023 [237-180B5] %1 [Cause of error] Too many telegrams in sequence were lost during transmission of the actual current values from the UM to the CC. Possible causes - Electromagnetic noise or faulty electrical contacts of the 24V supply voltage - Electromagnetic noise or faulty electrical contacts of the DC-link voltage - Electromagnetic noise or faulty electrical contacts in the motor cabling - Electromagnetic noise or faulty electrical contacts in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - Check the machine and wiring for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing, and also for contamination and correct clamping - Exchange the UM 3xx inverter - Exchange the CC 3xx controller unit - Generate a service file and inform your service agency [237-180B6] [Cause of error] Too many telegrams were lost during transmission of the actual current values from the UM to the CC during the monitoring period. Possible causes - Electromagnetic noise or faulty electrical contacts of the 24V supply voltage - Electromagnetic noise or faulty electrical contacts of the DC-link voltage - Electromagnetic noise or faulty electrical contacts in the motor cabling - Electromagnetic noise or faulty electrical contacts in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - Check the machine and wiring for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing, and also for contamination and correct clamping - Exchange the UM 3xx inverter - Exchange the CC 3xx controller unit - Generate a service file and inform your service agency 10/2023 [725] [237-180B7] %1 [Cause of error] The frequency of faulty telegrams during transmission of the actual current values from the UM to the CC is above the limit value. Possible causes - Electromagnetic noise or faulty electrical contacts of the 24V supply voltage - Electromagnetic noise or faulty electrical contacts of the DC-link voltage - Electromagnetic noise or faulty electrical contacts in the motor cabling - Electromagnetic noise or faulty electrical contacts in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - Check the machine and wiring for correct shield connection and grounding - Check the power cables for correct clamping - Check the HFL for correct routing, and also for contamination and correct clamping - Exchange the UM 3xx inverter - Exchange the CC 3xx controller unit - Generate a service file and inform your service agency [237-180B8] reporting threshold [Cause of error] There are peculiar telegrams during transmission of the actual current values from the UM to the CC. Possible causes - Electromagnetic noise or faulty electrical contacts of the 24V supply voltage - Electromagnetic noise or faulty electrical contacts of the DC-link voltage - Electromagnetic noise or faulty electrical contacts in the motor cabling - Electromagnetic noise or faulty electrical contacts in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - No immediate corrective action is necessary, since no error situation has occurred yet - Possible preventive measure: check the machine for correct shield connection and grounding - Possible preventive measure: check the power cables for correct clamping - Possible preventive measure: check the HFL for correct routing, and also for contamination and correct clamping [726] 10/2023 [237-180B9] [Cause of error] There are peculiar telegrams during transmission of the actual current values from the UM to the CC. Possible causes - Electromagnetic noise or faulty electrical contacts of the 24V supply voltage - Electromagnetic noise or faulty electrical contacts of the DC-link voltage - Electromagnetic noise or faulty electrical contacts in the motor cabling - Electromagnetic noise or faulty electrical contacts in the brake cabling - Contamination or poor optical coupling of the HFL [Error correction] - No immediate corrective action is necessary, since no error situation has occurred yet - Possible preventive measure: check the machine for correct shield connection and grounding - Possible preventive measure: check the power cables for correct clamping - Possible preventive measure: check the HFL for correct routing, and also for contamination and correct clamping [237-180BA] [Cause of error] - Reference run was faulty - Reversal during the reference run - The same reference mark was traversed more than once [Error correction] - Separate the encoder from the power supply (for at least 10 seconds) - Switch off the power supply of the machine (main power switch off and on) [237-180BB] [Cause of error] The interface versions of internal components (SOC and FSuC) on the CC do not match. [Error correction] - Check the software version and run an update if necessary - Inform your service agency 10/2023 [727] [237-180BC] %1 [Cause of error] - A field angle adjustment was started even though the parameter CfgControllerAuxil > chkPosHoldFieldAdj has the value 0 - Only for spindles is it possible to deactivate position monitoring during a field angle adjustment - This is not permitted for axes [Error correction] - Set CfgControllerAuxil > chkPosHoldFieldAdj to a value greater than 0 [237-180BD] %4 [Cause of error] - The maximum position deviation was exceeded during the field angle adjustment. The additional information indicates the active emergencystop input, if set: 0 = No emergency-stop input is set 1 = Emergency Stop A 2 = Emergency Stop A Handwheel 3 = Emergency Stop B 4 = Emergency Stop B Handwheel 5 = Emergency Stop B Functional Safety 6 = Emergency Stop B Functional Safety Handwheel 7 = Emergency Stop A Functional Safety 8 = Emergency Stop A Functional Safety Handwheel [Error correction] - Check the parameter CfgControllerAuxil > chkPosHoldFieldAdj and increase it, if necessary - Check the external wiring, especially the emergency-stop inputs - Check the encoder and motor data [237-180BE] [Cause of error] - The parameter CfgPosControl > servoLagMax2 has the value 0 - Only for spindles is it possible to deactivate servo-lag monitoring. This is not permitted for axes. [Error correction] - Set CfgPosControl > servoLagMax2 to a value greater than 0 [728] 10/2023 [237-180BF] CC%2 [Cause of error] An internal buffer in the CC controller unit for buffering messages to the MC main computer overflowed. [Error correction] Inform your service agency [237-180C0] CC%2 [Cause of error] An internal buffer in the CC controller unit for buffering messages to the MC main computer overflowed. [Error correction] Inform your service agency [237-180C1] [Cause of error] By setting bit 31 in CfgCCAuxil/miscCtrlFunct1, a CC 61xx controller unit not supported by this software version is used intentionally. The proper functioning of the software cannot be ensured. [Error correction] - Exchange the CC (use ID 66263x-03 or higher) - Inform your service agency [237-180C2] [Cause of error] The CC 61xx controller unit being used is not supported by this software version. [Error correction] - Exchange the CC (use ID 66263x-03 or higher) - Inform your service agency [237-180C3] valid for %1! [Cause of error] - An invalid or not yet supported error injection was triggered. - The transfer parameters for the error injection are not plausible. [Error correction] Adapt the additional information of the host command hcTAMPER_WITH_ENCODER_TRANSMISSION. 10/2023 [729] [237-180C4] GA_VAR_%4 in %1! [Cause of error] - An error injection was triggered via hcTAMPER_WITH_ENCODER_TRANSMISSION [Error correction] [237-180C5] of %5 [Cause of error] - Size mismatch of an MP structure on the MC and CC. - This warning is just a reminder for R&D and has no functional meaning. [Error correction] [237-180C6] measurement [Cause of error] The feed rate is not constant during measurement in the TRC cycle. [Error correction] - Increase the parameter trcCycLeadTime [237-180C7] [Cause of error] The TRC cycle is parameterized incompletely or incorrectly. [Error correction] - Check the TRC cycle parameters in CfgTorqueRipple - Use TNCopt for parameterization [237-180C8] harmonic %4 [Cause of error] There is a significant difference between the results of the two reference measurements in the TRC cycle. This can have a negative effect on the decisions of the optimizer and the adjustment quality. A possible cause could be a change in the lubrication condition, for example. [Error correction] Provide the most constant conditions possible during the cycle (such as the lubrication condition of the axes). [730] 10/2023 [237-180C9] of %4 [Cause of error] Optimization was terminated after the maximum number of iterations. The criterion for cancellation (trcCycAmplTol) has not been attained. [Error correction] - Remove the configured motor harmonic whose compensation was not recommended (set to active) by the TRC cycle - Inform your service agency [237-180CA] [mm/°] too small [Cause of error] The maximum permissible measuring distance is too small so that there is no period at constant feed rate or this period is too short. [Error correction] - Increase the parameter trcCycMaxMeasDist if possible. - Reduce the feed rate (trcCycMeasFeed) or increase the jerk and acceleration to keep the distance needed for acceleration and deceleration small. - Reduce the parameter trcCycLeadTime [237-180CB] [Cause of error] The feed-rate override entered is too low. NC stop or drive off during cycle run. Please note any further pending messages. [Error correction] Restart the cycle [237-18500] [Cause of error] - Checksum error for the encoder data [Error correction] - Reboot the control - Exchange the controller unit (CC or UEC) if necessary - Inform your service agency 10/2023 [731] [237-18501] [Cause of error] - Block ID error for the encoder data [Error correction] - Reboot the control - Exchange the controller unit (CC or UEC) if necessary - Inform your service agency [237-18502] [Cause of error] - Amplitude of encoder is too low [Error correction] - Check power supply of the encoder - Check encoder cabling - Replace encoder - Inform your service agency [237-18503] [Cause of error] - Amplitude of encoder is too high [Error correction] - Check encoder cabling - Replace encoder if necessary - Inform your service agency [237-18504] [Cause of error] - Frequency error in the encoder signals [Error correction] - Check encoder cabling including the shielding - Replace encoder if necessary - Inform your service agency [732] 10/2023 [237-18505] mented X%4 [Cause of error] - Faulty latch counter in the encoder data - No new encoder data received [Error correction] - Reboot the control - Exchange the controller unit (CC or UEC) or encoder (only if EnDat) if necessary - Check the encoder connection and cabling - Inform your service agency [237-18506] [Cause of error] - PIN ID in the encoder data incorrect [Error correction] - Exchange the controller unit (CC or UEC) if necessary - Inform your service agency [237-18507] [Cause of error] - Error bit F1 set in the EnDat22 encoder [Error correction] - Pay attention to the subsequent alarms - Check/replace encoder cabling - Replace encoder - Inform your service agency [237-18508] [Cause of error] - Error bit F2 set in the EnDat22 encoder [Error correction] - Pay attention to the subsequent alarms - Check/replace encoder cabling - Replace encoder - Inform your service agency 10/2023 [733] [237-18509] [Cause of error] - Checksum error for the EnDat22 encoder data [Error correction] - Check/replace encoder cabling - Replace encoder - Inform your service agency [237-1850A] [Cause of error] The block number in the encoder data is incorrect. [Error correction] - Exchange the controller unit (CC or UEC) if necessary - Inform your service agency [237-18510] %4 [Cause of error] - Invalid overflow value for the encoder data [Error correction] - Inform your service agency [237-18511] master X%4 [Cause of error] There is an error with the encoder (EnDat master). [Error correction] Inform your service agency [237-18520] cation %1 [Cause of error] - CRC error in cyclic FS communication with the inverter [Error correction] - Reboot the control - Inform your service agency [734] 10/2023 [237-18521] nication %1 [Cause of error] - Faulty packet counter in cyclic FS communication with the inverter [Error correction] - Reboot the control - Inform your service agency [237-18522] [Cause of error] - Checksum error of the UM-DriveID in cyclic FS communication with the inverter [Error correction] - Reboot the control - Inform your service agency [237-18523] tion CC%2 %1 [Cause of error] - CRC error in cyclic FS communication with the inverter [Error correction] - Reboot the control - Inform your service agency [237-18524] cation CC%2 %1 [Cause of error] - Faulty packet counter in cyclic FS communication with the inverter [Error correction] - Reboot the control - Inform your service agency [237-18525] [Cause of error] - Checksum error of the UM-DriveID in cyclic FS communication with the inverter [Error correction] - Reboot the control - Inform your service agency 10/2023 [735] [237-18530] %1 [Cause of error] - The axis was not in STO when one of the following parameters was changed: hsciCcIndex, inverterInterface, motorConnector [Error correction] - Switch the affected drive off or put it in STO before changing the parameter(s) - Check the PLC/SPLC program, and adapt it if necessary - Inform your service agency [237-18531] [Cause of error] - Internal software error (watchdog low priority cycle) [Error correction] - Inform your service agency [237-18540] [Cause of error] An encoder with incremental signals is connected to the indicated connection. An error occurred with this encoder while testing the signal amplitude: - The dynamic sampling of an excessively high signal amplitude could not be completed successfully - The dynamic sampling of an excessively low signal amplitude could not be completed successfully [Error correction] - Check connections and cable of the encoder - Replace encoder or cable - Inform your service agency [237-18541] failed [Cause of error] An encoder with EnDat interface is connected to the indicated connection. An error occurred with this encoder during forced dynamic sampling. Possible causes: - Encoder not connected correctly - Encoder defective [Error correction] - Check connections and cable of the encoder - Replace encoder or cable - Inform your service agency [736] 10/2023 [237-18542] determined [Cause of error] - Internal software error - Possible sporadic error due to EMC irradiation [Error correction] - Restart the control - Check the shielding or shield connection of the devices - Shield or remove possible EMC interferences - Inform your service agency [237-18544] [Cause of error] - The inverter requests an SS0 stop function through the cyclic UM(FS.B) communication [Error correction] - Note any further messages from the inverter - Reboot the control [237-18545] [Cause of error] - The inverter requests an SS1F stop function through the cyclic UM(FS.B) communication [Error correction] - Note any further messages from the inverter - Reboot the control [237-18546] [Cause of error] - FS.B of the inverter reports a watchdog error FS.A (WDF.A) - FS.A of the inverter is no longer ready [Error correction] - Reboot the control - Inform your service agency - Exchange the inverter, if necessary 10/2023 [737] [237-18547] %1 [Cause of error] - An internal supply voltage is too high or too low [Error correction] - Note any further messages from the inverter - Check the supply voltage of the inverter (jumper plug X76) - Reboot the control - Inform your service agency - Exchange the inverter, if necessary [237-18548] %1 [Cause of error] - The inverter requests an SS1 stop reaction through the cyclic UM(FS.B) communication [Error correction] - Note any further messages from the inverter [237-18549] %1 [Cause of error] - The inverter requests an SS2 stop reaction through the cyclic UM(FS.B) communication [Error correction] - Note any further messages from the inverter [237-18550] [Cause of error] Error injection was demanded for a release software. This is not permissible! [Error correction] - Use autotest software! - Inform your service agency [738] 10/2023 [237-18552] channel [Cause of error] - The A/D converter channel (on the controller unit) for measuring the board temperature is defective - The firmware of the controller unit has detected a fault [Error correction] - Exchange the controller unit (CC or UEC) if necessary - Inform your service agency [237-18553] [Cause of error] - Controller unit is defective (ADC channel). - Driver problem of the firmware of the controller unit (CC, UEC). [Error correction] - Inform your service agency. - Exchange the controller unit (CC, UEC), if necessary. [237-18554] [Cause of error] - The inverter requests an SS0 stop function through the cyclic UM(FS.B) communication [Error correction] - Note any further messages from the inverter - Reboot the control [237-18555] [Cause of error] - The inverter requests an SS1F stop function through the cyclic UM(FS.B) communication [Error correction] - Note any further messages from the inverter - Reboot the control [237-18556] [Cause of error] - FS.B of the inverter reports a watchdog error FS.A (WDF.A) - FS.A of the inverter is no longer ready [Error correction] - Reboot the control - Inform your service agency - Exchange the inverter, if necessary 10/2023 [739] [237-18557] [Cause of error] - An internal supply voltage is too high or too low [Error correction] - Note any further messages from the inverter - Check the supply voltage of the inverter (jumper plug X76) - Reboot the control - Inform your service agency - Exchange the inverter, if necessary [237-18558] [Cause of error] - The inverter requests an SS1 stop reaction through the cyclic UM(FS.B) communication [Error correction] - Note any further messages from the inverter [237-18559] [Cause of error] - The inverter requests an SS2 stop reaction through the cyclic UM(FS.B) communication [Error correction] - Note any further messages from the inverter [237-1855A] performed [Cause of error] Checking of the Endat22 forced dynamic sampling at the end of the first self-test failed. No successful EnDat forced dynamic sampling performed in the last 168 hours was detected. [Error correction] - Check the encoder for a defect or fault - Exchange the encoder [740] 10/2023 [237-1855B] dynamic sampling [Cause of error] - The minimum time interval (4 hours) until the next EnDat forced dynamic sampling was violated (AddInfo[4] = 2) - The maximum time interval (168 hours) until the next EnDat forced dynamic sampling was violated (AddInfo[4] = 1) [Error correction] - Restart the control - If the error recurs, inform your service agency [237-1855C] sampling [Cause of error] The detected dynamic error bit does not match the forced dynamic sampling error. [Error correction] - Restart the control - - Check the encoder for a defect or fault - Exchange the encoder - If the error recurs after exchanging the encoder, inform your service agency [237-1855D] axis %1 [Cause of error] A condition for testing the test position was violated; possible causes: - Internal position does not match the parameterized testing position - Fatal error state is active - Axis not referenced - Axis in motion - Permissive button not pressed [Error correction] - Check and correct the possible causes of the problems - Check the test position for plausibility - If all causes can be excluded, inform your service agency 10/2023 [741] [237-1855E] (0x22D) not permitted! [Cause of error] - The host command was received while in an implausible state. - The internal state is %5, and the state %4 was expected. [Error correction] - Check the firmware for MC-CC compatibility. - Inform your service agency. [237-1855F] hcS_SWITCH_FS_CONFIG (0x22D)! [Cause of error] - The host command was not received within a permitted timeout time. - The reconfiguration status is %4, but the configured timeout is %5 seconds. [Error correction] - Check the firmware for MC-CC compatibility. - Inform your service agency. [237-18800] X%4 [Cause of error] - Amplitude of encoder is too low [Error correction] - Check power supply of the encoder - Check encoder cabling - Replace encoder - Inform your service agency [237-18801] ERN_CC is active! [Cause of error] - An error injection was triggered - No officially released software version is installed [Error correction] - Check the software version of the control - Install a released software version - Inform your service agency [742] 10/2023 [237-18802] loaded [Cause of error] The CC contains a test software with safety approval - This software has neither been tested nor released - No checksum will be calculated [Error correction] - After acknowledging the error message you can use this software only for tests - Check the software version - Create service files - Contact your service agency [237-18803] [Cause of error] The mechanism for the synchronization of the SPLC runtime system routine on all CC controller units returned an error. [Error correction] - Generate a service file - Contact your service agency - Restart the control [237-18804] number %1 [Cause of error] The type of EnDat encoder being used is not supported. Only linear or rotatory EnDat encoders are supported for applications with functional safety (FS). Either an EIB or an unknown EnDat encoder was detected for the encoder parameterized under CfgAxParSafety->encoderForSafety. [Error correction] Check the encoder configuration under CfgAxParSafety->encoderForSafety 10/2023 [743] [237-18805] [Cause of error] Faulty EnDat safety bits were detected. EnDat safety bits have the same state, but should be inverted. Possible causes: - Faulty memory of the EnDat encoder - Error in transmission of the memory address to the CC controller unit [Error correction] - Restart the control - Exchange the encoder if the error recurs - If the error recurs after exchanging, inform your service agency [237-18806] deactivated [Cause of error] The completeness check at the end of the self-test was deactivated by manipulation. This is allowed only within a HEIDENHAIN-internal test. An error reaction will be triggered every four hours. [Error correction] [237-18807] ness check [Cause of error] The completeness check at the end of the self-test was deactivated by manipulation. This is allowed only within a HEIDENHAIN-internal test. An error reaction will be triggered every four hours. [Error correction] [744] 10/2023 [237-19000] [Cause of error] The power module of the encoder detected overcurrent. - Closed-loop control is incorrectly parameterized - Motor has a short circuit or ground fault - Volts-per-hertz mode: Run-up ramp is set too small - U/f mode: Rated current of the motor is significantly greater than that of the motor module - Incoming power: High discharging and recharging currents in the event of line power failure - Incoming power: High recharging currents in the event of motor overload and failure of the DC-link voltage - Incoming power: Short circuit currents during switch-on due to missing commutating reactor. - Power lines are not correctly connected. - The power lines exceed the maximum permissible length. - Power module defective. Fault value (interpret bit-wise): Bit 0: Phase U. Bit 1: Phase V. Bit 2: Phase W. [Error correction] - Check the motor data; if required, repeat initial servicing - Check the motor circuit configuration (wye-delta). - Volts-per-hertz mode: Increase the run-up ramp - U/f mode: Check the assignment of the rated currents of the motor and motor modules - Incoming power: Check the line power quality - Incoming power: Decrease the motor load - Incoming power: Correct connection of the line commutating reactor - Check the power cable connections. - Check the power cables for short-circuit or ground fault. - Check the length of the power cable connections. - Exchange the power module 10/2023 [745] [237-19001] %5 [Cause of error] The measured reference-mark distance does not correspond to the parameterized reference-mark distance. For distance-coded encoders, the reference-mark distance is determined from detected pairs of reference marks. This means that if a reference mark is missing, depending on the pair generation, this cannot result in a fault and also has no effect in the system. Fault value (interpret decimal value): Last measured reference-mark distance in increments (4 increments = 1 encoder pulse). The algebraic sign designates the direction of motion when detecting the reference-mark distance. [Error correction] - Check that the encoder cables are routed in compliance with EMC. - Check the plug connections. - Check the encoder type (encoder with equidistant reference marks). - Replace the encoder or encoder cable. [237-1F300] [Cause of error] The cut-out channel test was autonomously aborted by an error during the test run. The control does not finish a test step correctly. The control does not perform a certain test. [Error correction] Check whether a previous system error of the control led to the cancellation of the test section. Check the software version. Inform your service agency. [237-1F300] [Cause of error] The cutout channel test was ended autonomously because of an error. An error occurs in the pp_GenFB_NCC signal (PL system module). The control does not finish a test step correctly [Error correction] - Check whether a previous system error of the control led to the cancellation of a test section - Check the wiring of the signal pp_GenFB_NCC - Inform your service agency [746] 10/2023 [237-1F300] [Cause of error] The cutout channel test was ended autonomously because of an error. An error occurs in the –ES.B signal (PL system module). The control does not finish a test step correctly. [Error correction] Check whether a previous system error of the control led to the cancellation of a test section Check the wiring of the signal –ES.B. Inform your service agency [237-1F300] [Cause of error] The cutout channel test was ended autonomously because of an error. An error occurs in the CVO signal (PL system module). The control does not finish a test step correctly. [Error correction] Check whether a previous system error of the NC led to the cancellation of a test section Check the wiring of the signal CVO Inform your service agency [237-1F300] [Cause of error] The cutout channel test was ended autonomously because of an error. An error occurs in the RDY.PS (X69-17a) signal of the supply module. The control does not finish a test step correctly. [Error correction] Check whether a previous system error of the NC led to the cancellation of a test section Check the wiring of the signal RDY.PS (X69-17a) Inform your service agency 10/2023 [747] [237-1F300] [Cause of error] The cutout channel test was ended autonomously because of an error. An error occurs in the pp_GenMKG signal (SMOP). The control does not finish a test step correctly. [Error correction] Check whether a previous system error of the NC led to the cancellation of a test section Check the wiring of the signal pp_GenMKG Inform your service agency [237-1F300] [Cause of error] The cutout channel test was ended autonomously because of an error. An error occurs in the pp_AxGrpStateReq == S_STATE_AUTO signal. The control does not finish a test step correctly. [Error correction] Check whether a previous system error of the NC led to the cancellation of a test section Check the wiring of the guard door/signal pp_AxGrpStateReq == S_STATE_AUTO Inform your service agency [237-1F300] [Cause of error] The cutout channel test was ended autonomously because of an error. An error occurs in the pp_GenFB_NCC signal (PL system module). The control does not finish a test step correctly. [Error correction] -Check whether a previous system error of the control led to the cancellation of a test section Check the wiring of the signal pp_GenFB_NCC - Inform your service agency [748] 10/2023 [237-1F300] [Cause of error] The cutout channel test was ended autonomously because of an error during the test run or in the hardware/wiring. The control does not finish a test step correctly. The control does not perform a certain test. [Error correction] - Check whether a previous system error of the control led to the cancellation of a test section - Check the hardware/wiring (PWM ribbon cable) and exchange it if necessary - Inform your service agency [237-1F300] [Cause of error] The cutout channel test was ended autonomously because of an error during the test run or in the hardware. The control does not finish a test step correctly. The control does not perform a certain test. [Error correction] - Check whether a previous system error of the control led to the cancellation of a test section - Check the hardware and exchange it if necessary - Inform your service agency [237-1F300] [Cause of error] The cutout channel test was ended autonomously because of an error during the test run or in the hardware. The control does not finish a test step correctly. The control does not perform a certain test. [Error correction] - Check whether a previous system error of the control led to the cancellation of a test section - Check the hardware/wiring for whether SPL/SMOP A outputs are permanently at a High level - Inform your service agency 10/2023 [749] [237-1F300] [Cause of error] The cutout channel test was ended autonomously because of an error during the test run or in the hardware. The control does not finish a test step correctly. The control does not perform a certain test. [Error correction] - Check whether a previous system error of the control led to the cancellation of a test section - Check the hardware/wiring for whether SPL/SMOP B outputs are permanently at a High level - Inform your service agency [237-1F300] [Cause of error] An error occurred during the test run, or another error occurred; this led to the drive being switched off and cancellation of the brake test. The control does not finish a test step correctly. The control does not perform a certain test. [Error correction] - Check whether a previous system error of the control led to the cancellation of a test section - Check the software version - Inform your service agency