Code 465: EIA SHAPE DATA NOT FOUND
Issue Description & Safety Warning
The Mazak Mazatrol Matrix CNC has triggered a critical EIA SHAPE DATA NOT FOUND alarm. Immediate attention from a qualified operator or maintenance technician is required to prevent secondary damage to the equipment or spoiled parts during the manufacturing cycle. Always ensure standard safety and LOTO procedures are followed before accessing electrical cabinets.
Official Troubleshooting Steps
Type of error: A — Operation (a wrong key was pressed or the machine was operated incorrectly) Stopped status: L — Operation continued Clearing procedure: S — Press clear key Display colour: Blue Cause: Although an attempt has been made to draw a workpiece shape using the selected EIA/ISO program, shape data is not present in that program. Action: Review the program. If the program is that which has been obtained by EIA/ISO conversion output, change the setting of the bit 0 of parameter F89 to 1 and then carry out the converting operation once again.
Source: Mazak Mazatrol Matrix — Parameter List, M-Codes, Alarm Manual (Section 3 Alarm)
Last reviewed: 2026-07-01 · Verified against the manufacturer’s official documentation.
About Mazak Mazatrol Matrix CNC Alarms
Mazak controllers include extensive self-diagnostics that flag or halt the machine when a fault is detected. Error code 465 on the Mazatrol Matrix CNC identifies one specific fault condition — its documented cause and the official corrective steps are listed above, sourced from Mazak's service documentation. Always confirm against the manual for your exact machine configuration and follow LOTO procedures before servicing.
Complete Alarm List: 714 Mazak Mazatrol Matrix CNC codes.
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