Code 936: OPTION NOT FOUND
Issue Description & Safety Warning
The Mazak Mazatrol Matrix CNC has triggered a critical OPTION NOT FOUND alarm. Immediate attention from a qualified operator or maintenance technician is required to prevent secondary damage to the equipment or spoiled parts during the manufacturing cycle. Always ensure standard safety and LOTO procedures are followed before accessing electrical cabinets.
Official Troubleshooting Steps
Type of error: E — NC equipment (system hardware/software error) Stopped status: I — Reset stop Clearing procedure: O — Eliminate cause -> press reset key Display colour: Red On-screen parameters (shown in parentheses): WNo., 0, 0 Cause: Either of the following seven options is missing (identify the corresponding option from the work number displayed in parentheses): 1. NURBS interpolation option 2. Shaping option 3. Planet tapping option 4. MAZAK precision rapid boring tornado option or shape correction control option 5. Auto pecking cycle of the cutting load detection type 6. Ethernet operation 7. Cylinder interpolation option Action: Check the specifications.
Source: Mazak Mazatrol Matrix — Parameter List, M-Codes, Alarm Manual (Section 3 Alarm)
Last reviewed: 2026-07-01 · Verified against the manufacturer’s official documentation.
About Mazak Mazatrol Matrix CNC Alarms
Mazak controllers include extensive self-diagnostics that flag or halt the machine when a fault is detected. Error code 936 on the Mazatrol Matrix CNC identifies one specific fault condition — its documented cause and the official corrective steps are listed above, sourced from Mazak's service documentation. Always confirm against the manual for your exact machine configuration and follow LOTO procedures before servicing.
Complete Alarm List: 714 Mazak Mazatrol Matrix CNC codes.
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