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Code 27104: Axis %1 difference in function safe cam plus %2, NCK: %3 drive: %4

Issue Description & Safety Warning

The Siemens SINUMERIK 840D CNC has triggered a critical Axis %1 difference in function safe cam plus %2, NCK: %3 drive: %4 alarm. Immediate attention from a qualified operator or maintenance technician is required to prevent secondary damage to the equipment or spoiled parts during the manufacturing cycle. Always ensure standard safety and LOTO procedures are followed before accessing electrical cabinets.

Official Troubleshooting Steps

Parameters: %1 = Axis number %2 = Cam number %3 = Monitoring status safe cam plus %4 = Monitoring status safe cam plus Definitions: During cross-comparison of result list 2 ("Safe ca ms" function) and result list 3/4/5/6/7 ("Safe cam track" function), the status of safe cam plus moni toring was found to be different in the NCK and drive monitoring channels. The following applies to the "Safe cams" function: - Safe cam 1+: bit 0, 1 in result list 2 - Safe cam 2+: bit 4, 5 in result list 2 - Safe cam 3+: bit 8, 9 in result list 2 - Safe cam 4+: bit 12,13 in result list 2 The following applies to the "Safe cam track" function: (each of result lists 3-7 contains 6 cam results) - Safe cam 1+: bit 0, 1 in result list 3 - Safe cam 2+: bit 4, 5 in result list 3 - Safe cam 3+: bit 8, 9 in result list 3 - Safe cam 4+: bit 12,13 in result list 3 - Safe cam 5+: bit 16,17 in result list 3 - Safe cam 6+: bit 20,21 in result list 3 - Safe cam 7+: bit 0, 1 in result list 4 - Safe cam 8+: bit 4, 5 in result list 4 - Safe cam 9+: bit 8, 9 in result list 4 - Safe cam 10+: bit 12,13 in result list 4 - Safe cam 11+: bit 16,17 in result list 4 - Safe cam 12+: bit 20,21 in result list 4 - Safe cam 13+: bit 0, 1 in result list 5 - Safe cam 14+: bit 4, 5 in result list 5 - Safe cam 15+: bit 8, 9 in result list 5 Diagnostics Manual (DAsl), 03/2009 - Safe cam 16+: bit 12,13 in result list 5 - Safe cam 17+: bit 16,17 in result list 5 - Safe cam 18+: bit 20,21 in result list 5 - Safe cam 19+: bit 0, 1 in result list 6 - Safe cam 20+: bit 4, 5 in result list 6 - Safe cam 21+: bit 8, 9 in result list 6 - Safe cam 22+: bit 12,13 in result list 6 - Safe cam 23+: bit 16,17 in result list 6 - Safe cam 24+: bit 20,21 in result list 6 - Safe cam 25+: bit 0, 1 in result list 7 - Safe cam 26+: bit 4, 5 in result list 7 - Safe cam 27+: bit 8, 9 in result list 7 - Safe cam 28+: bit 12,13 in result list 7 - Safe cam 29+: bit 16,17 in result list 7 - Safe cam 30+: bit 20,21 in result list 7 Monitoring status (%3, %4): - OFF = Monitoring is inactive in this monitoring channel - OK = Monitoring is active in this moni toring channel, limit val ues are not violated - L+ = Monitoring is active in th is monitoring channel, upper limit exceeded - L- = Monitoring is active in this monitoring channel, lower limit exceeded Reaction: Alarm display. If a safe monitoring was active, STOP B was also triggered automat ically. In this case, a power OFF/ON of the control will be required. Remedy: Check whether the safe actual values are the same in both monitoring channels. The drive parameters r9711[0,1] (diagnostics result list 2 [NCK, drive]) and r9735[0,1] / r9736[0,1] / r9737[0,1] / r9738[0,1] / r9739[0,1] (diagnostics result list 3/4/5/6/7 [NCK, drive]) can be used for further diagnostics. A diagnosis is also possibl e using the servo trace signals "Result list 2/3/4/5/6/7 NCK" and "Result list 2/3/4/5/6/7 drive". Program Continuation: Clear alarm with the RESET key. Restart part program

Source: SINUMERIK 840D sl / 840Di sl / SINAMICS S120 Diagnostics Manual (DAsl, 03/2009)

Last reviewed: 2026-07-01 · Verified against the manufacturer’s official documentation.

About Siemens SINUMERIK 840D CNC Alarms

Siemens controllers include extensive self-diagnostics that flag or halt the machine when a fault is detected. Error code 27104 on the SINUMERIK 840D CNC identifies one specific fault condition — its documented cause and the official corrective steps are listed above, sourced from Siemens's service documentation. Always confirm against the manual for your exact machine configuration and follow LOTO procedures before servicing.

Complete Alarm List: 4014 Siemens SINUMERIK 840D CNC codes.

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