Code 280-04C1: Tolerance does not match probing direction
Issue Description & Safety Warning
The Heidenhain TNC Series CNC has triggered a critical Tolerance does not match probing direction alarm. Immediate attention from a qualified operator or maintenance technician is required to prevent secondary damage to the equipment or spoiled parts during the manufacturing cycle. Always ensure standard safety and LOTO procedures are followed before accessing electrical cabinets.
Official Troubleshooting Steps
[Cause of error] The result of a probing motion is outside of the tolerance, and the direction of the probing motion does not match the defined tolerance. [Error correction] Check the programmed tolerances regarding the defined probing direction and the extrusion direction. [918] 10/2023
Source: HEIDENHAIN NC Error Messages — TNC7/640/620/320/128, CNC PILOT 640, MANUALplus 620 (10/2023)
Last reviewed: 2026-07-01 · Verified against the manufacturer’s official documentation.
About Heidenhain TNC Series CNC Alarms
Heidenhain controllers include extensive self-diagnostics that flag or halt the machine when a fault is detected. Error code 280-04C1 on the TNC Series CNC identifies one specific fault condition — its documented cause and the official corrective steps are listed above, sourced from Heidenhain's service documentation. Always confirm against the manual for your exact machine configuration and follow LOTO procedures before servicing.
Complete Alarm List: 4497 Heidenhain TNC Series CNC codes.
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